2/10
Across the board, it was an bad experience staying here.
I checked out after the first day and didn’t stay the second day because of a sudden personal emergency.
So I asked the owner or manager to try to get me a refund for the second day booking and they told me to deal about it with Expedia.
So I called Expedia all they did was send me two emails so far telling me that the situation is still pending according to the Pocono Hotel and Spa.
That doesn’t make sense because they told me already at the hotel they will not refund me for the second day. That I had already paid and booked for through Expedia.
And I’m still waiting for an answer on that one for me from either Expedia or hotel.
Like I said, it was a personal, family emergency of why we left and the hotel management knows that and knows why.
It would be nice if I can at least get a credit for the $108 I paid for the booking or a full refund.
Which ever they want to do.
Anthony
於 2025 年 7 月住了 2 晚