Grasse River

secured parking

Pros: Great location and a very friendly and helpful staff. Cons: The public spaces downstairs are public, noisy and always full of people. Sometimes it was even difficult to reach the room because of the crowd at the hotel's main entrance.

First time in NYC so we don’t have anything to compare it to but the customer service was 10/10. Everyone from front desk staff to housekeepers were so kind. The facility and rooms were so clean. They offered laundry service at a very reasonable rate, much cheaper than LaundryHeap and other laundry services. We always felt safe walking to and from subway even later in the evening. We booked the king room with a terrace and the view was awesome! Truly enjoyed our stay and will be back in the spring with our daughters!