Take advantage of free continental breakfast, laundry facilities and a fireplace in reception at SureStay by Best Western Grayson. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
An indoor pool
Free self-parking
A water dispenser, a computer station and a TV in reception
Smoke-free property, a vending machine and a 24-hour front desk
Guest reviews say good things about the breakfast, helpful staff and location
Extra amenities include:
Bathrooms with shower/bath combinations and free toiletries
Smart TVs with cable channels
Mini fridges, microwaves and free infant beds
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available daily 6:00 AM–10:00 AM
Things to do
Indoor pool
Family friendly
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Mini-fridge
Conveniences
Vending machine
Water dispenser
Guest services
24-hour front desk
Housekeeping (on request)
Laundry facilities
Business services
Computer station
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Braille signage
Handrails in stairwells
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
Fireplace in reception
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
TV channels
Smart TV
Food and drink
Coffee/tea maker
Microwave
Mini fridge
More
Desk
Desk chair
Electrical adapters/chargers
Free local calls
Iron/ironing board
Laptop-friendly workspace
Laundry detergent
Phone
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Property is also known as
The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson
Frequently asked questions
Does SureStay by Best Western Grayson have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at SureStay by Best Western Grayson?
As of 5 May 2024, prices found for a 1-night stay for 2 adults at SureStay by Best Western Grayson on 7 May 2024 start from HK$695.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is SureStay by Best Western Grayson pet-friendly?
No, only service animals are welcome at the property.
How much is parking at SureStay by Best Western Grayson?
Self-parking is free at this property.
SureStay by Best Western Grayson Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 88 out of 155 reviews" "
10 - Excellent
88
Rating 8 - Good. 31 out of 155 reviews" "
8 - Good
31
Rating 6 - Okay. 20 out of 155 reviews" "
6 - Okay
20
Rating 4 - Poor. 8 out of 155 reviews" "
4 - Poor
8
Rating 2 - Terrible. 8 out of 155 reviews" "
2 - Terrible
8
9.0/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Dorothy
Travelled with family and small children
29 Apr 2024
Very nice for a quick overnight stay and my kids loved the heated pool and hot breakfast!
Dorothy
Stayed 1 night in Apr 2024
6/10 Okay
Emily
Travelled with family, Travelled with family and small children
The check-in process took FOREVER, and we were the only ones checking in (initially). The pool was not very clean. However, the rooms were comfortable and clean, if a little dated. Standard fare for breakfast. Would probably not recommend this place, but was the only indoor pool option in the area for a less-than-12-hour stay.
Emily
Stayed 1 night in Apr 2024
8/10 Good
Chris
Business traveller
4 Apr 2024
Liked: Cleanliness, staff & service
This is a dated property that has changed hands a few times, but I think they’re trying to make the rooms decent, which they are overall. There is no elevator. Looks like it might’ve been an old super eight or something. It’s got a nice indoor pool. The breakfast bar was pretty mediocre, mostly a continental style. Overall it’s a good hotel and suitable but not upscale.
It’s your typical hotel room, but it was clean, although the couch bed was missing linens and pillows it was still a comfortable stay. The rooms are very large, which added to the comfort. The staff is EXTREMELY friendly. Over all nice place would stay again.
Everything was out of order! The pool was broken the ice machine was not working. The juice dispenser was out of order & no working fireplace & it was snowing out. I would never go back. Angie at the front desk was the only good thing about this place.