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"Nice room with good amenities "

"Always impressed staying at the peppermill! "

"The convenience of the location is unbeatable in many ways; the mall is just right across the street from the hotel; a shopping center with shops, Whole Foods Market, Barns & Nobles and restaurants are right next to it and walkable from the room. More shopping centers are less than a block away. Not to mention, high way is right next to the hotel. The room is very comfortable and quiet; we will go back when we are in Reno again."

"Great property "

"Great property, well maintained. And, we got an unexpected upgrade!"

"great location. clean and quiet"

"Excellent beds and spacious comfortable rooms. My only issue was that it would be really hard to park and their parking spot counter would show you that like 12 spots are left, but they haven’t updated the spot availability since they’ve been doing construction and boarding off half the parking and the pool you have to walk through a construction site just to get to it so we didn’t bother. The staff wasn’t overly helpful however, I will say that there was an absolute bright light when we went to the after glow lounge. Matthew the bartender and the band that was playing really made my whole crappy day turn right around with the positivity, music and light."

"Wiyld stay again"

"From the moment we arrived, our experience at The Grand America was nothing short of incredible. The attention to detail, the elegance of the property, and the genuinely warm hospitality made our stay unforgettable. A very special thank you goes to Holly Light, who went above and beyond to make our visit feel personal and seamless. Her thoughtfulness and kindness truly stood out—she is a gem and a perfect reflection of the exceptional service The Grand is known for. Holly made us feel not just welcome, but genuinely cared for. This hotel has become a tradition for our family, and each visit somehow feels even more magical than the last. Whether you’re there for a celebration or a relaxing getaway, The Grand America delivers on every level. Can’t wait to return!"