大罗克福德机场附近酒店

“Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.”

“The worst I’ve ever experienced”

“It’s fine for the price”

“.”

“The property was listed as newly renovated, and it certainly was not! Only the flooring looked new. The pictures online do not match what you actually get. Bed very hard and simply one mattress on a metal frame. Doors/locks did not feel secure. Very poorly insulated, we could hear every little noise from other rooms and the road. The first room we went into was so strong cleaning product/chemical smelling that it made eyes water and induced an asthma attack. Second room was stale old smoke……

“Stay was perfect! Very clean, roomy and bed was almost too comfortable as it was difficult to get up in the morning! This will be my go-to if I ever need to stay in Rockford again! Thank you!”

“You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson……

“Overall it is a good hotel. The room is big. Paid breakfast is good and very friendly staffs. But since I stay at the first floor, I can feel the stamping from above floor and noise from time to time.”

“The staff are very friendly and helpful”

“The room was dirty staff rude breakfast unsanitary I drove 1000 miles to be treated like crap I’ve stayed in many comfort inns this one is garbage I want my money back !”

“The only disadvantage is no breakfast provide. There are lots of restaurant around this area. Forgot my necklace in this hotel, when I came back in next day. They kept it well well. Very appreciated!!”

“The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned”