Preferred Greenbrier hotels

"The location is great, and the staff was really good. But the pillows are beyond horrible. Not only are they the smallest pillows ever put on the planet, but they have no comfort to them at all. Felt like sleeping on rocks."

"Didn’t know you had to schedule the shuttle. Luckily we were not waiting to find the shuttle. Also there was a huge stain and rip in the couch cushion and bugs in the curtains."

"Loved this hotel great location, bar area really nice, pool area very nice too restaurant on site for breakfast was great. "

"The room was very nice - convenient to downtown - breakfast was good"

"Okay for the most part. The mattress was in a very poor condition. "

"Amazing hotel and staff was so nice and helpful "

"It was very nice and perfect walking distance to broadway street"

"Nice hotel within walking distance of all the action. If you don’t have to, don’t rent a car. Hotel is easily walkable to all nightlife & arena. The cost of parking, as in most major cities, is crazy expensive. There is a parking lot across the street from the hotel that is a little more expensive, but faster to get to and from your car. Rooms were spacious, but the decor was nothing special. Hotel bar with live music in the lounge. Indoor pool was small, but kids enjoyed it. "

"Great location and extremely friendly and competent staff. Hardly any waiting for elevators, which is a great time saver. I would suggest free morning coffee in the lobby, but guests can make it in rooms, so no big deal. Carpets need to be replaced."