This property was horrible, the water wouldn't get hot after being moved TWICE and I broke out in hives from seemed to be bed bugs.
Jarneen
於 2019 年 6 月住了 3 晚
4/10 欠佳
真實旅客
2019年6月4日
真實旅客
於 2019 年 5 月住了 4 晚
2/10 很差
真實旅客
2019年5月2日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Never again!
The hotel was not at all as advertised on hotel.com. Do not trust the photos! The hotel was located quite far from the city centre. It was quite run down and old. It is in dire
need of a major renovation. Carpet was moldy. Washroom was not clean. It was definitely not a family friendly hotel. The breakfast was horrible. All in all a total disappointment. It was not up to a 4 stars hotel standards.
Dear Anonymous , thank you for stay with us at Guangzhou Zhuozun Jinsha Hotel and share your valuable comments with us. We appreciate your positive comments and look forward to welcome you back in near future.
6/10 一般
真實旅客
2019年4月8日
不滿:職員與服務
The hotel is far from MTR STATION. Although with good areas, the room has a terrible smoking smell. There's no staffs speaking English. Without previous notice, the hotel changed the breakfast from a buffet to a brief menu, without western options.
真實旅客
於 2019 年 4 月住了 1 晚
Iris Ng 於 2019年5月3日的回應
Dear guest, thank you for stay with us at Guangzhou Zhuozun Jinsha Hotel and shared your valuable comments. Your comments had been well received. However, we apologized for the staff English communication issue,terrible smoking issue,breakfast issue. We will conduct the English training course for our staff to improve their English,try our best to improve the breakfast. Once again, thank you for your feedback and wish the incident have not tarnished your overall impression to Guangzhou Zhuozun Jinsha Hotel and look forward to welcome you back in near fut