Dear Guest: Hello! Xiaoyi has always paid attention to the feelings of guests during their stay. At the same time, we actively improve our professional level and service standards, and strive to make all guests feel the warmth of home. We are very sorry that Xiaoyi is still not perfect in some aspects, and we will improve our shortcomings and continue to improve. Xiaoyi is willing to grow in your attention and look forward to your next stay

亲爱的客人：天空因云朵而美丽，山川因河流而美丽，我们因有您这么善于发现美的客官而欣喜若狂。看到您饱含情感的赞扬，成就感瞬间满满呢！广州易尚国泰大酒店酒店特色服务队伍，旨在为我们的每一个宾客提供体贴入微的个性化服务，悄悄告诉您：小易家健身房和自助厨房住店都免费使用哦！期待与您的再次相遇，体验“更多的关爱”在国泰哦~

Dear guest:Spring breeze ten miles, are not as happy as you, your praise is the driving force of our efforts, look forward to the opportunity to serve you again, Guangzhou Yishang Cathay Hotel, I wish you and your family a happy life, good health, look forward to meeting you next time.

尊敬的贵客，您好！感谢您对酒店的支持（与好评）！广州易尚国泰大酒店地处广州市环市东路繁华地段，相邻广州友谊商店和花园酒店，与地铁淘金路站仅百米距离，酒店周边风味美食比比皆是。欢迎您常回家看看。祝您生活愉快！

尊敬的宾客：您好！感谢您的及时反馈，希望没有影响到您此次出行的心情，客房窗户只有一扇窗户能打开一点小缝隙，用于通风，如您在住期间遇到任何问题可及时反映到前台，酒店24小时全天候有人值班，我们会第一时间尽可能的帮您解决问题，我们酒店致力于为您提供亲切周到的入住体验，请相信我们愿意用最热情最细致最温暖的服务为您打造旅途中最舒适的居所，竭诚期待再次为您服务！

尊敬的宾客：您好！非常感谢您的入住及对酒店的评价，未给您带来满意的住宿体验，我们深感歉意。对于您提到的房间卫生问题，我们会加强对员工的培训，为您提供更加舒适的入住体验，相信下次入住定能让您感到满意，真诚期待您的再次光临！

Thank you for your coming and your online comments. Welcome to our hotel next time!

Dear guests, thank you for your recognition of us, every bit of the needs of the guests are our sincere efforts to the direction. We will work harder to create a five-star standard, looking forward to the next trip, we can create more perfect service for you.

Distinguished guests: hello! Thank you for your timely feedback. I hope it doesn't affect your mood of this trip. We will strengthen the business training of our staff. The hotel rooms are provided with free drinking water, and there is a mini-bar for paid consumption with a price list for you to choose from. Please believe that we are willing to use the most enthusiastic, the most meticulous and warm service for you to create the most comfortable accommodation during the journey, we sincerely look forward to serving you again!