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"The staff were very accommodating to my requests to ship luggage and were very helpful in determining the best method. I was treated to excellent service and will come back again. Older building so it goes with the territory that it could use some upkeep in the spa area. "

"Staff were very kind & friendly. The services provided eg complimentary printing, onsen, were wonderful! Breakfast was simple but fresh & delicious."

"Hotel Masuda was a very nice hotel. Staff were friendly, our room was spotless and comfortable. The dinning options were really good. The dinner we had on the first night was delicious. The location was easy to find and only a short walk to the station. I would definitely recommend a stay at this hotel. "