Hanayama Onsen Spa Hotel

"Location, service, hot spring are all awesome."

"A little difficult to find if you are walking, but the owner was lovely, and went out of his way to help me and my friend. The hotel itself was very comfortable, good wifi and a comfortable shared space."

"The room is good to accommodate 3 beds and the spa is great "

"This traditional Japanese Inn is thoroughly modern with excellent facilities, rooms, Michelin quality food, and helpful staff. We want to call out ‘Mikki’ who was super kind and helped us with any language barriers we had. The entire restaurant staff was amazing and we are grateful to meet the chef. The onsens were also wonderful. A room here with breakfast and dinner included is an excellent value."

"It worths the money. The room is very clean and the onsen is "

"Property is not suitable for inclement weather - we stayed during winter when wind speed was high, the cabin was shaking and banging through the night, could not get any sleep. Owners should recognise this, and close the facility during inappropriate seasons even if it means losing business "

"Room was great, staff were very helpful. Hotel configuration is such that there are a set of about 10 steps that cannot be avoided, even though there is an elevator. That means that luggage has to be hauled up the steps. Staff were very helpful, we arrived in two groups. Second group after the kitchen closed. First guest had to go to Kansai airport to pick up second group. All missed dinner. Hotel was very understanding and did not charge us for that dinner."

"Clean room and friendly staff! They let us keep luggages there after checkout which is so convenient!"