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漢默溫泉酒店的評價

4.5 out of 5
漢默溫泉酒店
1 CONICAL HILL ROAD, 1, Hanmer Springs

評價

8.8

優異

10 分評分，優異；376 則評價中有 197 則" "
8 分評分，不錯；376 則評價中有 126 則" "
6 分評分，一般；376 則評價中有 29 則" "
4 分評分，欠佳；376 則評價中有 18 則" "
2 分評分，很差；376 則評價中有 6 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

li

於 2023 年 2 月住了 1 晚

6/10 一般

James (Christchurch)

讚好：整潔度和職員與服務
This property is old and tired. Services have been reduced. Greatcstaff
於 2024 年 5 月住了 1 晚

10/10 優異

Geoff

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Getting slightly dated/worn in the decor, etc.
於 2024 年 5 月住了 1 晚

10/10 優異

Mahesh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place! Close to everything. A little old but amazing nonetheless
於 2024 年 5 月住了 1 晚
Kind regards Fable Christchurch Team 於 2024年5月6日的回應
Kia ora Mahesh,Thank you very much for sharing your excellent feedback with us. We are delighted to have exceeded your expectations.

6/10 一般

Anupam

親子同遊
不滿：職員與服務和設施服務
.
於 2024 年 4 月住了 2 晚
Kaisalina Jackson. 於 2024年5月2日的回應
Kia Ora, Thank you for taking the time to rate your stay with us. Kind Regards,Kaisalina Jackson.

10/10 優異

Kristine

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property in the center of town. Rooms were large, well appointed and very nice. Continental breakfast wasn't much, but nice. Staff was excellent; very friendly and helpful. I would recommend this property to anyone in the area.
於 2024 年 4 月住了 2 晚
Kaisalina Jackson. 於 2024年4月23日的回應
Kia Ora Kristine, Thank you for taking the time to place feedback. We value all our guest's comments. We are pleased you had a pleased experience. Kind Regards, Kaisalina Jackson.

10/10 優異

Sue

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a beautiful hotel. We were offered the Garden Suite which was a total delight. Staff so very friendly and accommodating. Food good. Close to the Thermal pools, shops and restaurants. Enjoyed it so much, we stayed another night,
於 2024 年 4 月住了 1 晚
Kaisalina Jackson. 於 2024年4月19日的回應
Kia Ora Sue, Thank you for taking the time to place feedback. We are pleased to read that you enjoyed your stay with us.We look forward to seeing you again in the future. Kind Regards,Kaisalina Jackson.

10/10 優異

Janet

Loved my stay, location perfect and the bed very comfy.
於 2024 年 3 月住了 3 晚
Simon Jackson. 於 2024年3月26日的回應
Kia Ora Janet, Thank you for taking the time to place your feedback. Glad you had a comfortable experience. Kind Regards, Simon Jackson.

10/10 優異

Warwick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very spacious and comfortable room
於 2024 年 3 月住了 2 晚
Simon Jackson. 於 2024年3月21日的回應
Kia Ora, Thank you for taking the time to rate your stay with us.Kind Regards,Simon Jackson.

10/10 優異

Tom

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was in a great location in the centre of town Grounds were very well maintained and pool area was great.Room and dining area were great as well .I would highly recommend this hotel.
於 2024 年 3 月住了 1 晚
Simon Jackson. 於 2024年3月21日的回應
Kia Ora, Thank you for taking the time to place feedback. This helps us better your services to our customers. We are pleased to hear that you, enjoyed your stay. Kind Regards, Simon Jackson.

10/10 優異

susan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely architecture & property grounds were beautiful
於 2024 年 3 月住了 1 晚
Kaisalina Jackson. 於 2024年3月3日的回應
Kia Ora Susan, Thank you for sharing your feedback with us, it is greatly appreciated, to hear of our guest's experience. We are pleased to hear that you enjoyed your stay. Nga mihi, Kaisalina Jackson.

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fab - the room was spotless & was well equipped.😉 the continental breakfast was excellent
於 2024 年 3 月住了 1 晚
Simon Jackson. 於 2024年3月4日的回應
Kia Ora David, Thank you for sharing your feedback with us. It is good to hear you had a comfortable stay, also enjoyed the continental breakfast, as our guest's experiences are very important to us. Ngā mihi,Simon Jackson.

10/10 優異

noels

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place very handy walking to everything staff made it very easy thankyou
於 2024 年 3 月住了 1 晚
Simon Jackson. 於 2024年3月4日的回應
Kia Ora Noels, Thank you for taking the time to place your feedback. We are pleased to hear that you had an enjoyable stay. Ngā mihi,Simon Jackson.

10/10 優異

Pamela

讚好：整潔度、職員與服務和住宿狀況
We absolutely love it… and for sure we will come back. Thank you everything was so nice.
於 2024 年 2 月住了 2 晚
Simon Jackson 於 2024年3月4日的回應
Kia Ora Pamela, Thank you for taking the time to place feedback. We are pleased to hear that you had an enjoyable stay and look forward to welcoming you back. Ngā mihi,Simon Jackson.

10/10 優異

Arlene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were very happy with comfort of room . It was nice to be able to walk to hot springs from hotel . We enjoyed a meal in dining room and also continental breakfast in am.
於 2024 年 2 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora,Thank you for sharing your feedback with us. It is good to hear you had a comfortable stay and enjoyed the meals available, as our guest's experiences are very important to us. Ngā mihi,Simon Jackson.

10/10 優異

Tania

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
restaurant service was very slow and the bar closed by 9pm with no warning
於 2024 年 2 月住了 1 晚
Simon Jackson 於 2024年2月25日的回應
Kia Ora,Thank you for sharing your experience with us. Its important to hear from our guests to improve our services. We make no excuses but to get better. Ngā mihi,Simon Jackson

10/10 優異

Siaosi

於 2024 年 2 月住了 2 晚
Simon Jackson. 於 2024年3月21日的回應
Kia Ora, Thank you for taking the time to rate your stay with us.Kind Regards,Simon Jackson.

8/10 不錯

Debra

於 2024 年 2 月住了 1 晚
Simon Jackson 於 2024年2月25日的回應
Thank you for rating your stay.

10/10 優異

Abigail

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was well-appointed and the hotel well situated in town and close to the springs.
於 2024 年 2 月住了 1 晚
Simon Jackson 於 2024年2月25日的回應
Kia Ora,Thank you for sharing your feedback with us. It is good to hear our guest's experiences. We are glad you were pleased with your appointed room. Being in the center of town is a very convenient location indeed. Ngā mihi,Simon Jackson.

8/10 不錯

Raeleen

伴侶同遊
讚好：整潔度、職員與服務和設施服務
A beautiful setting, sheltered and gardens well maintained. Outdoor furniture needs upgrade.
於 2024 年 2 月住了 2 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora,Thank you for sharing your feedback with us. We value all our guests experience as it helps us better our service. Outdoor Furniture is something we are looking at to better in the future. Ngā mihi,Simon Jackson.

8/10 不錯

Jacquelyn

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful setting and sense of history - peaceful
於 2024 年 2 月住了 2 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora,Thank you for sharing your feedback with us. We value all our guests experience and are pleased you enjoyed the beautiful surroundings, and the sense of history. Ngā mihi,Simon Jackson.

10/10 優異

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Old eorld charm.
Old world charm in a terrific central location.
於 2024 年 2 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora, Thank you for sharing your feedback. We are please you enjoyed your stay with us and hope to host you again in the future. Ngā mihi,Simon Jackson.

10/10 優異

Bryan (Napier)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely garden setting
於 2024 年 2 月住了 2 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora, Thank you for your feedback. Our team do work hard in keeping the gardens looking fresh and well maintained for our guests to enjoy. Ngā mihi,Simon Jackson.

6/10 一般

Ying yen

於 2024 年 2 月住了 1 晚
Simon Jackson 於 2024年2月25日的回應
Thank you for rating your stay.

10/10 優異

Tracy van

讚好：整潔度、職員與服務和住宿狀況
We loved staying. The staff were so friendly and it was a great atmosphere. Looking forward to coming back!
於 2024 年 2 月住了 2 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora, Thank you for your feedback and sharing your experience. Our staff do endeavor to ensure all our guests are comfortable and have a warm welcomed stay while at our hotel. We look forward to hosting you again in the future. Ngā mihi, Simon Jackson.

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

10/10 優異

Murray

於 2024 年 1 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

8/10 不錯

Nathan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great facility and terrific service.
於 2024 年 1 月住了 2 晚
Simon Jackson. 於 2024年2月25日的回應
Kia Ora Nathan, Thank you for taking the time to send through your feedback. Our staff do try their very best to ensure all our valued guests experience, is a pleasant one. Ngā mihi,Simon Jackson.

6/10 一般

Joyce

讚好：職員與服務
Two floors but no lift ! Continental breakfast not overly generous. Wouldn’t stay there again.
於 2024 年 1 月住了 1 晚
Simon 於 2024年1月26日的回應
Kia ora,Thank you for your feedback.We are sorry that the Hotel was not to your expectations.Kind regards

8/10 不錯

Hayley

於 2024 年 1 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

8/10 不錯

Geoffrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable accommodation, well positioned and convenient for Hanmer shops and attractions. Staff are friendly and helpful. Rooms did not have air conditioning. The electric fans provided were efficient but a bit noisy. The food was excellent, and overall a most enjoyable stay. We would definitely stay again.
於 2024 年 1 月住了 2 晚
Simon Jackson 於 2024年1月26日的回應
Kia ora,Thank you for providing us with your feedback.Its important to hear from our guests.Glad that the overall stay was enjoyable.We look forward to your next visit.Kind regards

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Simon Jackson 於 2024年2月25日的回應
Thank you for rating your stay.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Aged wine.
It was a beautiful old lady of a hotel. The walls showed how she was built and used to be the gem of genteel society. But it is a bit run down in places. Not sure if that is a negative… Felt like we were staying in a historical building. The beds were comfortable and the grounds were stunning!
於 2023 年 12 月住了 2 晚
Simon Jackson 於 2024年1月26日的回應
Kia ora,Thank you for providing us with your feedback. I'm glad you enjoyed a piece of History. It is a task to upkeep such old buildings as we try not to disturb the history that it tells. I agree we can always make improvements.Kind regards

8/10 不錯

Kim

於 2024 年 1 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

10/10 優異

Nicole

於 2024 年 1 月住了 3 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

4/10 欠佳

MICHAEL

於 2024 年 1 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

4/10 欠佳

MICHAEL

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Less than satisfied
Bed was uncomfortable, poor lighting and dated. Bathroom was not cleaned properly and there was an old toothbrush jammed down one of the sinkholes that hadnt been removed. Hotel restaurant was pretty bad and over priced. Wont be dining there again.
於 2024 年 1 月住了 1 晚
Simon Jackson 於 2024年2月25日的回應
Kia ora Michael,Thank you for sharing your experience with us. It is important to hear from our guests to improve our services. We make no excuses but only to get better. Kind regards,Simon Jackson

10/10 優異

Muhsin

於 2024 年 1 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

10/10 優異

Kristin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel.
於 2024 年 1 月住了 1 晚
Simon Jackson 於 2024年1月27日的回應
Thank you for the feedback.We appreciate your comments.

10/10 優異

Yvette

於 2023 年 12 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

6/10 一般

Edward

家人同遊, 親子同遊
讚好：整潔度
不滿：設施服務和住宿狀況
The breakfast provided was amazing, also how comfortable the beds were. I didn’t like how hot the room was and learning that no rooms had air-conditioning, very disappointing in this day and age. Very overpriced as a result.
於 2023 年 12 月住了 1 晚
Simon Jackson 於 2024年1月27日的回應
Kia ora,Thank you for your feedback.Glad you enjoyed the breakfast offerings and how comfortable our beds are.We are sorry for the no elevator. Kind regards

8/10 不錯

Jacques

於 2023 年 12 月住了 2 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Simon Jackson. 於 2024年2月25日的回應
Thank you for rating your stay.

10/10 優異

Tracy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
was a very nice property, staff went out of their way to help us
於 2023 年 12 月住了 2 晚
Simon Jackson 於 2024年1月27日的回應
Kia ora,Thank you for providing us with your feedback.Kind regards,

6/10 一般

E

家人同遊
讚好：職員與服務
不滿：住宿狀況
Good value
Good value. The beds were very comfortable, the breakfast was good. The reception staff were excellent. The building is very dated inside and could do with a proper clean, there is a lingering musty smell throughout. The breakfast staff was fairly rude. There didn’t seem to be a/c in the bedrooms so it was very hot and clammy at night. However the price we paid was fair so I would stay again.
於 2023 年 12 月住了 1 晚

10/10 優異

Jason

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic place to relax
於 2023 年 12 月住了 1 晚

10/10 優異

Megan

讚好：整潔度、職員與服務和住宿狀況
Fantastic location, clean private accommodation
於 2023 年 12 月住了 1 晚

10/10 優異

Kil Seok

於 2023 年 12 月住了 1 晚

10/10 優異

eric

讚好：職員與服務
不滿：住宿狀況
Nice hotel, but could be so much better
Beds were very soft, and perhaps starting to sag in the middle. This is an iconic hotel in Hanmer, but is very bland. Soft furnishing and perhaps some colour in the rooms would be good. The rooms just seam a little bland.
於 2023 年 12 月住了 1 晚

10/10 優異

Leanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚