My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
Yuen Mei
2023 年 8 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2020 年 1 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay in Hanoi
Good location, friendly staff. The room is clean and cozy
真实旅客
2020 年 1 月入住 1 晚
10/10 超赞
Chin Hsiang
与家人出行
2019 年 12 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chin Hsiang
2019 年 11 月入住 1 晚
8/10 还可以
Sarjesh
与家人出行
2025 年 7 月 15 日
Bathroom was not in great shape.
Sarjesh
2025 年 7 月入住 2 晚
10/10 超赞
Sarjesh
与家人出行
2025 年 7 月 15 日
满意:服务设施
Staff were great.
Sarjesh
2025 年 7 月入住 1 晚
10/10 超赞
Chong
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
Chong
2025 年 2 月入住 2 晚
6/10 一般
真实旅客
2025 年 3 月 8 日
不满意:员工和服务、住宿条件和设施、客房舒适度
Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep.
A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa.
Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby.
Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs.
We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
真实旅客
2025 年 3 月入住 2 晚
10/10 超赞
Nestor Anthony,Jacksonville
与家人出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel in the middle of the city. Great staff and the service is topnotch
Nestor Anthony
2025 年 2 月入住 2 晚
2/10 糟糕
真实旅客
团体旅客
2025 年 2 月 23 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
DO NOT RESERVE THIS HOTEL!!!!!
Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
The location was perfect, it was walking distance from the centre.
Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Teena
2024 年 6 月入住 4 晚
10/10 超赞
David
2024 年 5 月 27 日
David
2024 年 5 月入住 7 晚
10/10 超赞
sylvie
2024 年 5 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Hôtel à ne pas manquer
Excellent séjour le personnel d une grande gentillesse a répondu à toutes nos demandes avec toujours le sourire Chambre très confortable, bon petit déjeuner, on a eu du mal à en partir
sylvie
2024 年 5 月入住 5 晚
10/10 超赞
Ángel
与配偶出行
2024 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything good
Ángel
2024 年 5 月入住 1 晚
10/10 超赞
Ángel
团体旅客
2024 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes.
Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
Ángel
2024 年 5 月入住 3 晚
10/10 超赞
Trang
2024 年 5 月 9 日
Trang
2024 年 5 月入住 2 晚
10/10 超赞
sophie
2024 年 5 月 7 日
sophie
2024 年 3 月入住 3 晚
6/10 一般
Steven
2024 年 5 月 4 日
Steven
2024 年 4 月入住 4 晚
6/10 一般
leah
与家人出行
2024 年 3 月 22 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.