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Hanoi La Palm Premier Hotel&Spa

4.0 star property
Pet-friendly hotel connected to the convention centre in Hanoi with full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hanoi La Palm Premier Hotel&Spa

Photo gallery for Hanoi La Palm Premier Hotel&Spa

Reception
Front of property
Premium bedding, pillow-top beds, minibar, in-room safe
Restaurant
Reception

Overview of Hanoi La Palm Premier Hotel&Spa

Reviews
6.8

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is HK$285
Price available on 2024/05/10

Explore the area

Map
35 Hang Quat Street, Hang Gai Ward, Hanoi, 100000
  • Popular LocationHanoi Old Town Night Market4 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House18 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)43 min drive
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Room options

View all photos for Executive Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Honeymoon Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Quadruple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 538 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds

View all photos for Family Quadruple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is HK$359
per night
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About the area

Hanoi

Located in Old Quarter neighbourhood, Hanoi La Palm Premier Hotel&Spa is connected to a railway/underground station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Hoan Kiem Lake - 8 min walk
  • Dong Xuan Market - 8 min walk
  • O Quan Chuong - 10 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • phở gà 26 Hà Trung - 1 min walk
  • Phở bò Lý béo - 1 min walk
  • Phở Dung - 2 min walk
  • Bún Chả Hàng Quạt - 1 min walk
  • Circle Coffee - Bar - 1 min walk

About this property

Hanoi La Palm Premier Hotel&Spa

Upscale hotel revitalised in 2023 and located near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Hanoi La Palm Premier Hotel&Spa provides a free breakfast buffet, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a snack bar/deli.
You'll also enjoy perks such as:
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A lift, luggage storage and a front desk safe
  • Tour/ticket information, a 24-hour front desk and coffee/tea in reception
Room features
All 50 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • 2 bathrooms with hydromassage showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Languages

American (Sign language), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (VND 150000 per night)
  • Off-site parking for VND 150000 per night; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 150
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Roll-in shower
  • Roll-in shower width (centimetres): 150
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 150

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – June 2023

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming cats only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: VND 150000 per night
  • Nearby parking fee: VND 150000 per night(164 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Palm Premier Hotel&spa
Hanoi La Palm Premier Hotel&Spa Hotel
Hanoi La Palm Premier Hotel&Spa Hanoi
Hanoi La Palm Premier Hotel&Spa Hotel Hanoi

Frequently asked questions

Is Hanoi La Palm Premier Hotel&Spa pet-friendly?

Yes, cats are allowed at this property.

How much does it cost to stay at Hanoi La Palm Premier Hotel&Spa?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at Hanoi La Palm Premier Hotel&Spa on 10 May 2024 start from HK$285.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi La Palm Premier Hotel&Spa?

Self-parking is available for VND 150000 per night.

What time is check-in at Hanoi La Palm Premier Hotel&Spa?

Check-in start time: 2:00 PM; check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at Hanoi La Palm Premier Hotel&Spa?

Checkout is at noon.

Does Hanoi La Palm Premier Hotel&Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi La Palm Premier Hotel&Spa located?

Located in Old Quarter, this spa hotel is steps away from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 18 minutes.

Hanoi La Palm Premier Hotel&Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 2 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luba

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really friendly and helpful. Morning buffet was excellent! Fresh fruit, good assortment of dishes to choose from
Stayed 4 nights in Feb 2024

8/10 Good

Jazmina, san francisco

Travelled with family
Liked: Cleanliness, staff & service
Good place to start when traveling to Vietnam.
Stayed 2 nights in Sep 2023

6/10 Okay

Tri

Liked: Cleanliness, staff & service
Nice location. Room is decent but staff are very helpful
Stayed 2 nights in Aug 2023

2/10 Terrible

Kittichai

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as it seen on the booking site
We arrived in the evening around 9PM. We booked two rooms, one with 4 adults + one kid (Big room) and the other for a couple. As soon as we checked in, the two guys at the reception requested that I must pay about 10$ for the kid's breakfast. As I booked through hotels.com, I haven't seen such as message from the site. So I refused to pay and asked them to check with hotels.com. The two guys suggested us to change the big room to a much smaller room so that I can skip paying them the 10$. When I saw the room I rejected the idea right away. The next day when we checked out from the hotel. The day personal at the reception accepted that I should not pay the fee. My experience with the hotel is not very nice. One of the room on the forth floor is located in the front building with no lift. The hotel is not as good as it shows on the booking site. My perception is that they tried to cheat all the time especially the night staffs.
Stayed 1 night in Mar 2024

8/10 Good

tolip

Stayed 5 nights in Nov 2023