Gold Coast Harbour Day Spa Hotels

"We stayed for 3 nights at the Star Gold Coast. Whilst we were happy with the central location and the facilities within the hotel, we were very unhappy with the house keeping. On our first day, when returning to the room early evening, we found our room had not been services, despite that we turned off the 'privacy' sign before we left that morning. A call to Housekeeping we were advised that we needed to switch on the 'service' sign. That is definitely a first for us. As long as there is no privacy sign, the room should have been serviced. The second day, we made sure the 'service' sign was switch on that morning at 8am. Upon return at 4pm, the room was still not serviced. We picked up clean towels from the housekeeping trolley, which was still at the same location it was that early morning. The cleaner was too busy sitting in one of the rooms looking at her phone. Also for three days there was dirty glassware outside the neighbours room. Nobody bothered to pick it up. Housekeeping mentioned they wash glasses in the room, and do not take glasses away. Housekeeping is certainly not 5 star at this accommodation."

"Needs better focus on cleaning. The room has a smell of sewage."

"friendly people.Staff so lovely .very central.great rooms"

"Clean room little outdated friendly staff 100% recommened"

"Yws"

"Absolutely horrible place false advertisement about the room Do not advertise 1 bedroom apartment when they do not have them also don’t show pics of being right in front of the water when they are not Reception was absolutely no help and my holiday was off to the worst start I do not recommend these out dated horrible apartments which have stupid little notes on everything and do not even have a pen and note pad Front tv did not work and nuthing was offered to help the situation if the other hotels did not go up substantially I was not even going to stay there Horrible experience and will never stay nor recommend ever"

"Yes fully equipt kitchen & laundry suited requirements "

"older style property. Had everything you need to cook. Close to shopping centre & casino"

"Happily took advantage of this central location (for business trip) & managed an early morning walk by the beach!"