Pittsfield Harold Conrad Square Hotels

"Coffee machines were 24 hours operational. With good quality coffee."

"This is a very nice hotel located in a area that is easily accessible to just about everything. The hotel was being renovated but the construction started when it was supposed to and it was supposed to and was very well signed. We stayed in a renovated room that was extremely comfortable had a great bed and a new shower that was kind of cool. I've no regrets about this day whatsoever The staff was up front and amenable and we had a couple laughs about the construction, which took nothing away from my stay "

"I want to start by saying the staff at this hotel were consistently friendly, helpful, and professional throughout my stay. The property is currently undergoing renovations, which I tried to keep in mind, and because of how kind the team was, I truly did not want to leave a negative review. However, due to how sick I became during my stay, I feel it’s important to share my experience. I prepaid for a two-week stay. My first room had a strong cigarette smoke smell, and the front desk quickly moved me without issue. In the second room, I noticed visible mold on the curtains and a strong moldy smell coming from the AC unit. I had to turn the AC off and open the window just to make the room tolerable. Again, staff were kind and moved me despite the hotel being fully booked. Unfortunately, my health continued to decline. I lost my voice, had watery eyes, congestion, an asthma flare-up, extreme fatigue, and even developed a rash. After checking into another hotel nearby, I felt completely better within two days. The staff did everything they could, and I appreciate their efforts. However, the room conditions, especially the mold and poor air quality, had a serious impact on my health. I hope management addresses these issues, but based on my experience, I cannot recommend staying here."

"We had a wonderful stay at Tru by Hilton Concord! The staff was absolutely amazing, friendly, helpful, and made us feel welcome from the moment we arrived. The hotel was very clean, modern, and well-maintained, which made our stay even more comfortable. The location was also perfect, with easy access to everything we needed in Concord. We would definitely stay here again and highly recommend it to anyone visiting the area!"

"Warm room in pool area"

"The place was as described with plenty of items in hand - paper towels, Toliet paper, dish soap. Would definitely use the unit again."

"Very Clean staff was helpful"

"Property was updated and clean. The bedding was cheap, roughest sheets I’ve slept on in a while. Outside noise was constant and woke us several times."

"There was an AC in the window so the cold air was coming in all night. The noise from the busy main road was very loud. The place in general was very outdated and run down. The couch was ripped with stuffing coming. Carpeting was stained. Walls were dirty. Furniture was broken. The building sits on a nice large piece of property, so there’s potential to be a really great place if torn down and started over. "