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"Excellent staff "

"The AC worked great. The hot water was good—it takes a little time to heat up, but once it does, it gets very hot, which was amazing. The staff was decent overall, though the gentleman at check-in seemed a bit unsure. The room cleanliness was okay. On the first day, I put out the sign for cleaning, but no one came. On the second day, I went to the front desk and spoke directly to a staff member while also putting the sign out again. I specifically requested that the trash be taken out, and they did take care of it. By the third day, housekeeping did a good job. One downside was that they didn’t provide enough toilet paper, so we had to request more throughout our stay. We didn’t use the pool, but it looked large and clean, and there’s also a baby/toddler area. They offer breakfast, but we chose not to eat there. I did like that there’s a pizza place connected to the hotel where breakfast is served—the pizza was good and very convenient. Overall, it was a good stay."

"You might need to park at a remote location (parking garage) at no charge. "

"I loved this place! The room was a little far and downhill but to me it didn’t matter because as soon as I opened the door to my room I was greeted to a balcony room overlooking a beautiful ocean view! I slept the whole night with the door to the balcony open just to hear the waves crashing! The pools were perfect! We order food and drinks! There’s also a lot to explore around the property such as hiking trails and kayaking! And the beach was probably top 5 most beautiful beaches I’ve ever seen in my life! A true vacation spot for me! Loved it!"

"Pictures not the same place Everything old"

"very dirty room everything was dirty nothing like the pictures. "

"The room was clean and very nice. "

"Everyone we interacted with was friendly and courteous. Even the "nature view" casitas can still see the ocean, and we loved having our own private pool, although the hotel pool is beautiful, too. The adventure experiences with Jorge were highlights of the trip—we did an ebike tour and learned how to eFoil on the river, neither of which we'd ever done before. The food at the restaurants was fresh and delicious, even though the service was pretty slow. I highly recommend the quick hike down to the beach, where you can crack open a coconut with a rock and drink the water while watching the waves crash along the rocks."

"This place is an absolute scam, they asked me for my ID and a zelle payment as a deposit for the property, I waited over 4 hours and was never given any information as to how to access the property. We were locked out past midnight trying to access the place we had already paid the deposit and the nightly fee. We had to contact Expedia and luckily they were able to set us up with accommodations that were not super convenient however we were grateful. I have messaged the owner multiple times with no success nor any refund. It seems like some people have had success booking this place however do not roll the dice as the owners are non-responsive and your deposit is free income for them if you don't get the room. We tried multiple numbers and even expedia could not get a hold of them to remedy the issue. "