門廊

納伯酒店 - 羅滕伯格的評價

4 out of 5
納伯酒店 - 羅滕伯格
Calle 25 No. 1007A, Vedado, Havana, Havana

評價

9.6

完美

10 分評分,優異;102 則評價中有 85 則" "
8 分評分,不錯;102 則評價中有 10 則" "
6 分評分,一般;102 則評價中有 3 則" "
4 分評分,欠佳;102 則評價中有 3 則" "
2 分評分,很差;102 則評價中有 1 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Hisar

於 2024 年 4 月住了 1 晚

10/10 優異

Hisar

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our plan was to stay 4 nights with our toddler girl , but then we extended 2 more days as we didnt want to do all the way to Varadero which was already booked. staff was really nice and friendly tried their best to maintain if we have any need and if were happy with the service , team was consist of educated, respectful and elegant people who worked there as a second job for extra income . Thanks a lot for sending us back with unforgettable moments .
於 2024 年 4 月住了 3 晚
Napper by Rottenberg team 於 2024年5月16日的回應
Dear Hisar,Thank you very much for your positive feedback and your kind words for the team. Being such a small and family business we try very hard to make our guests feel at home. We are very pleased that you had a wonderful stay.It was a pleasure to receive you, serve you and have you with us. We hope to see you again to make you live new experiences! Best regards

2/10 很差

Salvador

伴侶同遊
不滿:職員與服務
Pésima atención de sus empleados
於 2024 年 3 月住了 1 晚
Equipo Napper by Rottenberg 於 2024年5月16日的回應
Estimado Salvador,Contamos con un equipo pequeño, familiar, comprometido con el trabajo y la atención a los clientes. Es una lástima que pesar de nuestros distintos esfuerzos por hacerle pasar una bonita estancia no hayamos logrado cumplir sus expectativas. Continuaremos trabajando por mejorar los servicios. Saludos,

8/10 不錯

Kiani

家人同遊
讚好:職員與服務
The female manager had no experience and was not helpful at all. Could say rude at a time. The two other managers that were working at night were very friendly, kind and helpful. our last night there was no water from morning. they kept telling us in an hour will have water. At 8:00pm finally they said they are not sure if we would have water. We had no water to use the bathroom. We start looking to find another hotel. At that point after calling and long discussion they decided at 10:00pm to send us to their partner hotel.
於 2024 年 3 月住了 1 晚
Napper by Rottenberg team 於 2024年4月4日的回應
Dear Kiani,We are sorry to hear that your experience was not a good one. We understand how complicated the situation was for you, and we apologize for the inconvenience.The team did everything in its hands to solve the water problem and assist you. We will continue working to improve our services and to ensure that this situation does not happen again to future customers, take it for granted.

10/10 優異

Saeko

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ホテルの内装もおしゃれで素敵で、スタッフの方がとてもフレンドリーで親切でした。 革命広場にも歩いていけます。 また、ハバナに来る際は宿泊したいと思います。The hotel is really artistic and I like the design of room.Hotel staff is very friendly and kind to us. I would like to stay again if we come to Havana.
於 2024 年 2 月住了 3 晚
Napper by Rottenberg team 於 2024年2月22日的回應
Dear guest, Thank you very much for your positive feedback. It has been a pleasure for our team to have you with us and make your stay a pleasant experience. We look forward to having you with us again. See you soon!

10/10 優異

BRAULIO

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente atención
於 2024 年 1 月住了 3 晚
Equipo de Napper by Rottenberg 於 2024年1月22日的回應
Estimado Braulio,Muchas gracias por su comentario positivo. Ha sido un placer para nosotros contar con su presencia en Napper by Rottenberg. Continuaremos trabajando en mejorar nuestros servicios. Esperamos repita la visita!

10/10 優異

Eliane

伴侶同遊
Quartos confortáveis, chuveiro excelente, funcionários atenciosos.
於 2023 年 12 月住了 1 晚
Napper by Rottenberg team 於 2023年12月26日的回應
Dear Eliane,Thank you very much for your positive feedback. We are very pleased that you had a nice stay. We will continue to work on making our guests happy. We hope to have you back with us again!

8/10 不錯

Linda

讚好:職員與服務
Nice people to deal with
I didn’t get to stay there because they contacted me and said they needed to move us to Elegancia Suites due to some issue. I said ok and it was fine.
於 2023 年 11 月住了 2 晚
Napper by Rottenberg team 於 2023年12月26日的回應
Dear linda,Hi Linda!Thank you very much for your positive evaluation! We hope you will come back again and we look forward to having you with us.

10/10 優異

Gursimran

於 2023 年 12 月住了 1 晚
Napper by Rottenberg team 於 2023年12月26日的回應
Dear Gursimran,Thank you very much for your positive rating! We will continue to work to exceed our customers' expectations. Thank you for choosing us for your trip.

8/10 不錯

Rita

讚好:整潔度、職員與服務和住宿狀況
I liked the neigborhood(less tourists) and the extremely friendly staff. The rooms are spatious and clean Some issues are still problematic in Cuba (unstable internet, toilet, breakfast, safe locker, …).
於 2023 年 10 月住了 6 晚
Napper by Rottenberg team 於 2023年11月6日的回應
Hello Rita,Thank you very much for your feedback. We are glad you enjoyed your stay at Napper by Rottenberg. We will continue working to improve the quality of our services. We look forward to having you back with us!

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Stay
This stay exceeded my expectations. Pedro and his stay were warm, friendly and courteous. The location in a residential area felt private despite the presence of surrounding neighbors. Breakfast was amazing and the property is beautiful. I would definitely revisit.
於 2023 年 10 月住了 4 晚
Napper by Rottenberg team 於 2023年10月24日的回應
Dear Customer,We are very pleased that you had a memorable stay and that it exceeded your expectations. Thank you so much for your feedback. We look forward to welcoming you on future stays!!

10/10 優異

Shamara

家人同遊
讚好:設施服務
We loved our stay. It was a great location and the staff was very helpful.
Napper by Rottenberg team 於 2023年10月2日的回應
Hello Shamara, we are so glad to have satisfied your expectations about the accommodations and the service you received. Thank you very much for your rating and comments. It was a pleasure to have you in our home. Warm regards

10/10 優異

Lindia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful conciërge Good breakfast and clean room
於 2023 年 9 月住了 2 晚
Your hosts at Napper 於 2023年9月14日的回應
Thank you very much Lindia for your review, we are very happy that you have had a positive experience with us. If you come back, it will be a pleasure to welcome you at Napper. Warm regards from Cuba.

10/10 優異

Manuel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente opción! Una casa hermosa de 1920. remodelada, Nos quedamos en la suite presidencial. La decoración y arte muy linda, el baño totalmente remodelado y con parlante para poner música genial!! Todo muy limpio y el desayuno delicioso.
於 2023 年 8 月住了 1 晚
Tus anfitriones en Napper by Rottenberg 於 2023年8月29日的回應
Estimado Manuel, nos alegró mucho saber que les gustó nuestro pequeño hotel boutique. Agradecemos sus maravillosos comentarios y esperamos tenerle con nosotros nuevamente en futuras visitas a Cuba. Un caluroso saludo

4/10 欠佳

Juan Francisco

不滿:職員與服務
El personal poco amable y muy pocas opciones de desayuno
於 2023 年 8 月住了 4 晚

10/10 優異

Mounir

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastische accommodatie! Pedro en Claudia zijn erg lief en behulpzaam. De ligging is ongeveer 20 min van het oude Havana. Ben blij dat we hier onze accommodatie hadden aangezien het in het Oude Havana erg druk is. Verder is het ontbijt erg goed en je krijgt meer dan genoeg. Wifi is gratis en meer heb je niet nodig. De kamers zijn erg schoon
於 2023 年 7 月住了 3 晚
Your hosts at Napper 於 2023年8月2日的回應
Thank you very much for your rating and kind comments. It has been a pleasure for us to accommodate you in our small boutique hotel. We look forward to welcoming you on future trips to Cuba. Warm regards.

10/10 優異

Tatjana

讚好:整潔度和職員與服務
於 2023 年 7 月住了 2 晚
Your hosts at Napper 於 2023年7月25日的回應
Thank you very much for your rating, it was a pleasure to have you with us and we would be delighted to be your lodging choice for your next visit to the island.Warm regards from Cuba

10/10 優異

Adnan

讚好:整潔度、職員與服務和住宿狀況
The hosts Claudia and Pedro are amazing human Beings I would go back
Your hosts at Napper 於 2023年7月5日的回應
Adnan thank you very much for your very positive review and your kind words about us. It was a pleasure to have you at Napper and we look forward to welcoming you again.Warmest regards from Cuba

10/10 優異

MaryKay

讚好:職員與服務

10/10 優異

Ann Marie

讚好:整潔度和職員與服務
於 2023 年 6 月住了 2 晚
Your hosts at Napper 於 2023年6月30日的回應
Dear Ann Marie, It was a pleasure to welcome you and we are very grateful to be your chosen hotel for celebrating your birthday. We look forward to having you again on future trips to Cuba.Warmest regards!!!

10/10 優異

Nadine

讚好:整潔度、職員與服務和住宿狀況
Pedro and Claudia were exceptionally kind and helpful! I traveled alone, and they both were quite honest with advice to make my experience positive. They consistently went above and beyond, and I highly recommend this boutique hotel. I appreciated the opportunity to visit Havana, and my only word of caution to any travelers is to leave expectations at home and be realistic. Cuba is a unique country with wonderful people, but it is not like many areas in the world which have been updated specifically to accommodate the wishes of tourists. Roll with the adventure, and you will have a better time. (Everything with Napper is as shared).
於 2023 年 4 月住了 2 晚
Your hosts at Napper 於 2023年5月2日的回應
Nadine, it has been a tremendous pleasure to have you with us at Napper and the fact that you felt so good only makes us want to continue improving our services. Thank you very much for your rating, nice words and for making clear the best thing our country has: its people.Warmest regards from Cuba

10/10 優異

Jenna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This boutique hotel was a lovely place to experience Havana. The spaces were lovely and well-appointed, particularly for a country with so many shortages. The staff was helpful and accommodating. We loved hanging out on the front porch and reading after a day of sight seeing. Vedado neighborhood was a wonderful way to spend time in Havana.
於 2023 年 4 月住了 4 晚
Napper Team 於 2023年4月27日的回應
Dear Jenna, thank you for your compliments to our work and our home. It has been a great pleasure to have you with us and to have contributed to make your stay in Cuba a pleasant and spiritually enriching one. Your words are an encouragement to continue improving our work. We hope to see you again soon.

10/10 優異

Joann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My partner and I booked a room here without knowing that it’s owned by artist Enrique Rottenberg whose art we saw at La Fabrica de Arte a few days before, so it was a fun surprise when we realized the connection when we arrived. It’s a beautiful restored building with amazing art. The staff were super helpful. The front garden was a lovely spot to have breakfast. Wonderful stay all around!
於 2023 年 4 月住了 1 晚
Napper by Rottemberg team 於 2023年4月21日的回應
Dear Joann makes us very happy your love for art that you have appreciated in Cuba and especially that your stay in our house has been good. It is gratifying for our team that you have been pleased and is a stimulus to continue improving our work. We hope to have you with us again on your next visit to the island. Warm regards from Cuba Napper by Rottemberg team

10/10 優異

Nicolas

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
Napper by Rottemberg team 於 2023年5月18日的回應
Dear Nicolas thank you very much for your rating, we are delighted to have pleased you. Please accept our gratitude and best wishes to have you again with us at Napper by Rottemberg.

6/10 一般

Cicily Johnson

家人同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Not so good.
於 2023 年 3 月住了 3 晚

10/10 優異

Eloy

於 2023 年 3 月住了 3 晚
Your hosts at Napper 於 2023年3月21日的回應
Thank you very much for your rating, it was a pleasure to have you with us and we would be delighted to be your lodging choice for your next visit to the island.Warm regards from Cuba

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay
Our stay was terrific, the hosts were perfect and helped us out every way possible. We would definitely recommend the stay, but would only recommend that when making excursions they tell you how long of a ride it is to your destination. Overall a great feeling of local life and sights.
於 2023 年 3 月住了 6 晚
Your hosts at Napper 於 2023年3月18日的回應
Thank you very much Kevin for your review, we are very happy that you have had such a positive experience with us. Your recommendation will be taken into account for sure, in order to improve the experiences of our future guests, thank you for letting us know. If you come back to Cuba, do not hesitate to visit us or better yet, stay with us again, it will be a pleasure to welcome you back. Warm regards from Cuba.

10/10 優異

Carla

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Le personnel était incroyable, ils nous ont beaucoup aidé alors que nous avions besoin d'aide, ils ont été très serviables et très gentils. Je recommande fortement cet hotel. 10/10 pour le service
於 2023 年 2 月住了 2 晚
L'équipe de Napper 於 2023年2月24日的回應
Merci beaucoup pour votre commentaire, c'était un plaisir de vous avoir avec nous à Napper. Nous serions très heureux de vous accueillir lors de votre prochaine visite à Cuba.Nous souhaitons vous revoir bientôt.Salutations de Cuba

10/10 優異

Leslie

於 2022 年 12 月住了 5 晚
Napper Team 於 2023年1月22日的回應
Dear LeslieThanks for your review! I really appreciate it. I’m happy to hear you enjoy the location and were satisfied about the staff. Warm regards!

10/10 優異

Jesse

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The house is beautiful and unique and the hosts were very helpful. Highly recommended.
Napper Team 於 2023年1月22日的回應
Dear JesseThanks for your review! I really appreciate it and we are very happy to hear you enjoy the location.Warm regards!

10/10 優異

RENATA

於 2022 年 11 月住了 1 晚
Napper Admin 於 2022年11月29日的回應
Dear Renata, we are so glad for you review!!! We really appreciate it!!! Napper is a charming house and we enjoy made happy every guest!!! Thank you!!!

10/10 優異

Roland

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wer sich in Habana auch zurückziehen möchte, ist hier richtig. Tolles Ambiente mit schmackhaftem Frühstück. Fußläufig in die Altstadt etwas weit, aber es gibt genügend Taxis. Einfach offen sein und fragen, auch Privattaxis gibt es. Bitte den Preis vorher aushandeln. Das Haus und die jungen Leute, die den Service machen, sind einfach edel und aufmerksam. Hier kann man sich gut erholen
Napper Havana Admin 於 2022年11月8日的回應
Dear Roland, thanks for your comments and time! Im so glad to hear you enjoyed your stay with us! It was a pleasure receive you!!! Thanks for share your experience and tips with our current guests and the future ones!!! Kind regards

10/10 優異

Jonathan

於 2022 年 10 月住了 4 晚

10/10 優異

Frank

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 3 晚
Napper Admin 於 2022年10月23日的回應
Dear Frank, thanks for your review!!! We really appreciate it!!!

10/10 優異

Fernando

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La atención en general, la comodidad y confort de habitaciones y zonas comunes, el desayuno muy abundante y con productos con mucha calidad
於 2022 年 8 月住了 3 晚
NApper Havana Admin 於 2022年8月30日的回應
Hola Fernando, gracias por sus comentarios y tiempo! Fue un placer recibirle!!! Saludos cordiales y hasta pronto!!!

10/10 優異

Saskia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wij hebben onze vakantie op Cuba afgesloten bij het Napper Hotel. Super mooie kamer! Alles was schoon en netjes. Het personeel was super vriendelijk. Gastvrijheid staat hier hoog in het vaandel! De gastheer en gastvrouw hebben er voor gezorgd dat we een fijne tijd hebben gehad.
於 2022 年 8 月住了 2 晚
Napper Admin 於 2022年8月27日的回應
Dear Saskia, thank you for your time and review! I m so glad you enjoyed your stay at Napper!!!

10/10 優異

JAVIER

於 2022 年 8 月住了 4 晚
Napper Admin 於 2022年8月19日的回應
Hola Javier, muchísimas gracias por su review!!!Un placer recibirlos!!!!

10/10 優異

michael

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
a fantastic place to stay will definitely be back.
Wonderful property.. Great location and Pedro and Claudia were phenomenal. This is a beautifully restored house 15 min walk to the malecon and about 10 min to the plaza de la revolución.
於 2022 年 7 月住了 4 晚
Napper Admin 於 2022年8月4日的回應
Dear Michael, thank you for your time and review!!! We really appreciate it!!! We love to know the opinion of our guests. We hope your visit again, we will keeping working like this!!! Pedro and Claudia are amazing hosts!!! Thank you!!!

10/10 優異

Timo

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
GERMAN REVIEW You know that as an European or a German in particular, we expect certain standards in foreign countries and maybe even like to complain about things. BUT as a group of 3 Germans staying at Napper Hotel we had NOTHING to complain about - and that means something as a German - haha! On the contrary we were !!so!! Satisfied and happy with our stay! Let’s break it down: Hosts: Claudia and Pedro are the best hosts we could have imagined. They were super responsible, approachable and just pure gems. They had recommendations for us and went above and beyond to make our stay as incredible as possible. Truly: they booked things for us, helped with translations, showed us the neighbourhood, introduced us to so many new things, even accommodated us with an early breakfast, as we had a day trip planned. Just incredible - we are deeply impressed by their kindness and customer centric behaviour: 10 out of 5 Cleanliness: 5/5 Everybody knows, cleanliness is the key 2 success to make a guest feel comfortable. At Napper mission was accomplished! Beds, towels, floor and bathroom were impeccable. Nothing to add - I did not find a single part of dust. Neighbourhood: 5/5 Located around 5/6 km outside the old city center, this neighbourhood provides you with the real Havanna experience and is very safe and vibrant with locals during the day. Supermarkets are 5min away as well as various bars and restaurants. Never felt unsafe or bothered and we walked a lot!
於 2022 年 7 月住了 7 晚

10/10 優異

Mirjana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We spent 2 magical days in this amazing, traditional, authentic Hotel, surrounded with 2 kind of amazing people who work there: Claudia & Pedro. This wonderful 2 people made our stay more comfy, funny and interesting, they were so professional and polite, that can’t be with words described! Hotel is very clean, breakfast was great, and the atmosphere is like in a movie! Our special thanks to this two young people, we really enjoyed!
於 2022 年 7 月住了 2 晚
Napper Admin 於 2022年7月14日的回應
Dear Mirjana, Thanks for your review and time!!! We really appreciate it! We are so glad to read your kind words about Pedro and Claudia, and the house. Thank you so much for choose us for your stay and enjoy it!!!

10/10 優異

CVP

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente
於 2022 年 6 月住了 3 晚
Napper Admin 於 2022年7月13日的回應
Dear guest, thanks for your review! We really aprecciate it! We will keep working hard and lovely!

10/10 優異

Yolanda

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 3 晚
Sussel 於 2022年7月7日的回應
Muchísimas gracias por su comentario Yolanda, Nos alegra haya pasado unos bonitos dias en nuestro hostal. Le esperamos la próxima vez que regrese a La Habana. Un abrazo de todo el equipo.

10/10 優異

Alejandra

於 2022 年 6 月住了 1 晚
Loft habana team 於 2022年7月3日的回應
Dear Alejandra, Thank you for sharing your positive experience. We are very happy that you had a pleasant stay. We look forward to seeing you if you return to Havana. warm regards

10/10 優異

Svetlana

於 2022 年 5 月住了 4 晚
Susel 於 2022年7月7日的回應
Muchísimas gracias por su comentario Svetlana, Fue un inmenso placer tenerla con nosotros. Nos alegra haya pasado unos bonitos dias en nuestro hostal. Le esperamos la próxima vez que regrese a La Habana. Un abrazo de todo el equipo,

10/10 優異

Roberta

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Back in Havana
Loved this casa - great room - huge - beautiful bathroom - great bed - air con works extremely well - WIFI is strong. Breakfast was good and staff was great.
於 2022 年 6 月住了 2 晚
Napper Admin 於 2022年7月13日的回應
Dear Roberta, thanks for your time and review!!! It was a pleasure receive you!!! We are so glad for your comments about our casa and staff!!! We take care of every detail to make feel happy our guests. Warm regards!

10/10 優異

Ruben

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and Friendly
The hostal was very nice. Area was a safe place. They people were very friendly and accommodating. Bed was good. They have a little place for food and drinks, although they are limited. Would definitely choose to stay there again if I wanted to stay in that side of town.
於 2022 年 5 月住了 4 晚
sussel 於 2022年7月7日的回應
Thank you very much Ruben, for sharing your positive experience in our hostel. It was a pleasure to have you with us. We look forward to seeing you the next time you return to Havana. A big hug from the whole team,

10/10 優異

Romina (Hialeah Gardens)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place! The house is from 1900, so beautiful and with a well thought decoration. It is full or art pieces and the garden it is adorable. The staff, Pedro & Claudia are so respectful, gentle and friendly. The breakfast was delicious and well served. I recommend this place.
於 2022 年 5 月住了 3 晚
Ileana 於 2022年5月11日的回應
Dear Romina, thanks for your kind words and take your time. We really appreciate it your comments. It was a pleasure receive you!!!

10/10 優異

Jordan

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 4 晚
Ileana 於 2022年3月24日的回應
Dear Jordan, thanks for your review, we really appreciate it. Kind regards!!!

6/10 一般

Roy (GODVIK)

伴侶同遊
讚好:整潔度和職員與服務
Stedet har fire rom av grei størrelse. Internet kostet ekstra. Litt usentralt.
於 2022 年 3 月住了 1 晚
Ileana 於 2022年3月24日的回應
Dear Roy, thanks for your time and comments. I hope you have enjoyed your stay!!! Kind regards, Ileana.

10/10 優異

Ute

讚好:職員與服務、設施服務和住宿狀況
Claudia and Pedro were so helpful and welcoming!
於 2022 年 3 月住了 1 晚
Ileana 於 2022年3月11日的回應
Dear Ute, thanks for your review! We really appreciate it!!!