Search Hostels in Heaker

"We were missing towels in our room, blinders weren't working properly and staff was short and not that friendly."

"Well first if all! My first impression was good! The staff at the front desk were very friendly and helpful! The room of course appeared clean… but when we showered and reached for a girl! They were dingy and you could literally see stains! And to stay overnight and showering the next morning, there weren’t enough towels … we just improvised! I don’t think the room was inspected upon our arrival. We had one chair in the room and it was ragged and broken! The staff were informed and quickly removed and replaced with another! We weren’t very happy! The breakfast was ok!"

"Good hotel, staff and room were nice."

"Under construction and was not aware when I booked"

"I’m extremely disappointed with my stay at Marriott Hotels. For what is supposed to be a higher-end resort experience, the service and cleanliness were far below expectations. I couldn’t even enjoy the water because there were multiple lizards inside, which was shocking and unsanitary. The food was also disappointing — I ordered a chicken salad by the pool and it was clearly not fresh. My shower looked dirty, which made the room feel unclean and uncomfortable. To make matters worse, valet service was unacceptable. We waited around 30 minutes for our vehicle after paying $143, which is outrageous for the level of service provided. Overall, this was not a pleasant or relaxing stay, and for the price charged, I expected much higher standards in cleanliness, food quality, and customer service."

"BEAUTIFUL property! Very relaxing stay!"

"Good stay for price and location. The room was fairly clean except shower, which was an easy fix. AC worked well and was turned on for check in. The staff were excellent."

"I want to thank the staff beyond nice!!!!! Clean to the T!!!! Breakfast servers and staff get all the credit I want to thank Hilton for a marvelous experience!!!"

"Their front desk staff was amazing! They were kind and helpful."