搜索河北酒店

“非常漂亮的酒店，很乾淨，設施齊全，想要的都有。可是由機場去酒店，以為有旅遊巴，原來是要預訂的。這一點職員並沒有在電郵告訴我，所以用了一些時間找旅遊巴，很累。離開的時候發現，旅遊巴士是每隔半個小時左右，很好，很快就到機場了。是一間很舒適，很適合睡覺的酒店。”

“The staff members are great and they offer assistance during our stay.”

“Great location ”

“Unterkunft ist gut gelegen. Standard und Sauberkeit sind gut. Das Personal ist unterirdisch. Wann immer man etwas braucht (Reisepass im System für die Skipässe hinterlegen, einchecken, auschecken, fehlende Speisen am Buffet, kein Wasser in der Kaffeemaschine, ....) dauert es Stunden bis es gemacht wird, wenn überhaupt.”

“The service at this hotel is truly impressive! During check-in, the front desk staff went out of their way to make everything as convenient as possible for me. Since we arrived late and all the nearby liquor stores were closed, they kindly surprised me by delivering a bottle of Chilean red wine! The room itself was spotless and cozy, with bedding so comfortable I slept like a dream. Breakfast was a delight too. Overall, it was an exceptional stay, and I’d definitely come back next time! ”

“非常好, 雪場一步到, 非常清潔, 只是不好打車出市區, 如果hotel 有shuttle 就好, ”

“Please do not reserve here! You must show the domestic flight to this place, not international. Expedia is unable to do anything—I will show their reply here. *** After multiple attempts to contact the property on your behalf, we were unable to obtain approval for a waiver. Based on this, the original policy will apply. We understand that this isn’t the outcome you were hoping for, and we regret that we couldn’t make it work. Thank you for giving us the chance to assist. ”

“員工都很好、很有禮貌、和樂意提供服務，扣分位是房間兩晚都水壓不夠，沖涼一時冷一時很熱，有點難受。”

“同事入住的是隔壁的taiwoo酒店 去参观了下 感觉element性价比比较高（尤其是房源紧张的时候）receptionist的服务很好 一直笑嘻嘻的 离滑雪场非常近 就是希望酒店的晚餐提供能稍微延长时间”

“总体上讲还是不错的，但和好一些的香格里拉酒店比，管理上还是有差距的。体现在早餐上更明显一些。疫情期间可以理解。大堂早上6点以前竟没有人值班，需要客人大声呼唤。”

“地理位置优越，有免费停车位。前台服务热情周到，对会员识别度高，办理入住、退房手续迅捷。房间干净整洁，有空气净化器感觉很贴心，网速也挺快，这是一次满意的住宿。”

“The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing ”

“very good location and the staff very cooperative and polite. The room was clean and quiet.”

“食丶住丶行都非常舒適及安排周到！員工們服務態度專業及工作投入，四日三夜行程感到很滿意！”

“This hotel is amazing! Their staff is very nice and helpful, even help me to go train station for switching my train tickets as i need to go back to beijing later. Their restaurant is very nice too, quality of food and service is unexpected good. very nice experience”