"The first room assigned did not have a lift to access. I had to pay extra 25 euros to get an upgrade for a nice family room.
25 extra is ok for a nice room. But who will book a room in a modern hotel of this class without a lift access in the first place?"
"I drive to the hotel,they charge me for parking at check in.when i drive back at 8pm, the parking lot is full. I mentioned about it when i check out,but still get charged for parking at the invoice.so if you drive,choose another hotel"