Henrietta Bar Hotel

"Always a great experience"

"It was cold breakfast. When I was getting coffee putting in creamer to coffee cup, because the creamer bottle plumper was tight, I was pushing it a little slow, the staff was passing by said ‘yeah take your time’ nothing wrong with that phrase, but I felt embarrassed because she wasn’t face me to say that, she was talking loudly to other guests sitting there… I will not stay there again."

"Not a luxury hotel but great value for the money! Breakfast variety and quality was wonderful with a personal touch from staff. Very welcoming and restful overall."

"Our room had a very noisy HVAC system, no microwave oven and our floor had no ice machine. On top of that, the pool was closed."

"When I arrived, they told me they didn’t have a room for me due to construction closing down 2 of their floors. They magically found a room after i was googling new options in their lobby for 10 minutes. The room they gave me was 85 degrees and it couldn’t be adjusted. There were bugs in the bathroom and stains on the walls. The elevator worked 25% of their time. Disaster."

"Great room. Good staff. You pay for breakfast, which is a good one."

"One of the very best hotels I’ve ever stayed at. The place itself was beautiful, the atriums really set the peaceful vibe. The indoor pool was the real reason we picked this place and it did not disappoint! The staff was beyond welcoming and helpful. This will be our pick every time in Rochester!"

"Parking can be an inconvenience and spacing a little tight. Breakfast sometimes late. Staffing not always helpful."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "