The whole duration of this stay was a NIGHTMARE to say the least. I'm disable (had a walker). Driver is at airport at location I was given night before. I approach him and asked was he going to Hyatt Place. He looked at me in a VERY DISGUSTING MANNER. I proceeded to tell him I was given instructions as to where pickup location was. He then tells me I have to make reservation and that he was there to pick someone else up whom NEVER showed (20 minutes) so I called hotel and explain to them what was going on. He then says ok we can ride now once again I'm disable tried 3 times to get up in van then I ask him do you have step stool he ignores me I asked again he just look at me. So, at this point I'm beyond HURT ready to cry. I go sit on bench my husband is now talking to him then my husband says come see if you can get in front seat. I go over and try and I can. Fast forward we get to hotel I'm checking in look out the window and see he opens the door/hold the lady arm/grab the lady bag put them in back. I'm like WOW he didn't do none of that for me WHY I ask the front desk clerk all while explaining to her what happened at the airport... I felt VERY DISCRIMINATED AGAINST AS A BLACK DISABLED WOMAN... Did I mentioned the lady he help was white.... Then I take shower about to get in bed pull curtains to close they're burnt called front desk asked are y'all aware curtains front left side are burnt she says no just take picture show to someone upon check out. Sink handle fell off
Gerald
於 2025 年 7 月住了 2 晚
8/10 不錯
John
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務和設施服務
Did its job. Easy walking access to metro to get to DC. Breakfast was okay if you’re not looking for gourmet. Beds were comfortable and the room was quiet. Very close to Dulles so convenient that way. The bathroom shower was dated and provided mediocre water pressure but excellent temperature regulation. There are no conveniences within easy walking distance of the hotel (restaurants, shops…etc). Does a decent job for a more reasonable price than the hotels closer to DC.
John
於 2025 年 7 月住了 5 晚
8/10 不錯
Jameillah (Jacksonville)
伴侶同遊
2025 年 7 月 21 日
讚好:職員與服務、設施服務和住宿狀況
Sheets were sketchy…swapped out for the spare set. Overall good experience
Jameillah
於 2025 年 7 月住了 1 晚
10/10 優異
Suzanne
2025 年 7 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Overnight stay went well. Convenient to airport. Shuttle was great. Breakfast was goo
Suzanne
於 2025 年 7 月住了 1 晚
10/10 優異
Courtney
多人同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務和設施服務
It was a nice stay. only one working elevator so going up and down was very slow but overall it was a good stay. Thank You!
Courtney
於 2025 年 7 月住了 1 晚
8/10 不錯
Elly
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
there was a water leak from the ceiling in my room. However everything else went well
Elly
於 2025 年 7 月住了 2 晚
6/10 一般
Russel (Etters)
親子同遊
2025 年 7 月 19 日
It has a pool.
The "restaurant" was nonexistent.
Housekeeping needs some improvement.
Russel
於 2025 年 7 月住了 2 晚
8/10 不錯
Gary
伴侶同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務和住宿狀況
No towel service
Gary
於 2025 年 7 月住了 1 晚
8/10 不錯
Selena
家人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean and convenient. We've stayed in this locations a few times. The furniture seems to getting worn but it was clean.
Selena
於 2025 年 7 月住了 1 晚
10/10 優異
Angela
家人同遊
2025 年 7 月 16 日
讚好:整潔度、職員與服務和住宿狀況
The room was spacious, convenient to food options, the parking was safe and easy, the hotel was quiet.
Angela
於 2025 年 7 月住了 1 晚
10/10 優異
Angela
家人同遊
2025 年 7 月 16 日
讚好:整潔度、職員與服務和住宿狀況
We liked the spacious room, convenient location to food options, safe and easy parking.
Angela
於 2025 年 7 月住了 1 晚
8/10 不錯
Scott
2025 年 7 月 15 日
Excellent service
Scott
於 2025 年 7 月住了 1 晚
8/10 不錯
NEJIB (Federal Way)
2025 年 7 月 15 日
讚好:整潔度和職員與服務
Great place to stay, close to everything. They provide shuttle service to the airport, shopping and rests near by. The pool is small and no hot tub.
NEJIB
於 2025 年 7 月住了 1 晚
8/10 不錯
Abel
伴侶同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Due to shower door to much water comes out
I slipped getting out the shower maybe consider
Putting full shower doors or curtains
Abel
於 2025 年 7 月住了 1 晚
6/10 一般
Gary
2025 年 7 月 14 日
讚好:整潔度和職員與服務
Did not expect that housekeeping would pass on the second day of my stay
Gary
於 2025 年 7 月住了 1 晚
4/10 欠佳
Cecilia (Sandy Springs)
2025 年 7 月 14 日
不滿:整潔度、設施服務和住宿狀況
Not clean....holes in towels....food gone by 9:45am Monday.
Only saving grace was area and front desk. For Hyatt brand this is unacceptable.
Cecilia
於 2025 年 7 月住了 2 晚
10/10 優異
Mohammed
2025 年 7 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Nice
Mohammed
於 2025 年 7 月住了 1 晚
10/10 優異
Nicole
家人同遊
2025 年 7 月 14 日
讚好:整潔度、設施服務和住宿狀況
Clean and very convenient
Nicole
於 2025 年 7 月住了 2 晚
10/10 優異
Marie-Nancy Olga
2025 年 7 月 14 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was great and incredible its was my second time in Washington Dulles but that night was unbelievable and perfect
Marie-Nancy Olga
於 2025 年 7 月住了 1 晚
2/10 很差
Kayla
2025 年 7 月 13 日
不滿:整潔度
The ice maker had mold in it. Our tv kept shutting off every 5 mins and the bed was wet when i pulled back the blankets staff was ok
Kayla
於 2025 年 7 月住了 1 晚
4/10 欠佳
Syed
家人同遊
2025 年 7 月 13 日
不滿:設施服務
The reserved room was already sold out.
Parking charging was mot included in the reservation trying to charge separately.
Syed
於 2025 年 7 月住了 1 晚
10/10 優異
Andrea
家人同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient but the bathroom was a little small. Overall, great place to stay