Lille Heron Park Hotels

"Tout est parfait. "

"The apartment hotel is in a tall block part of the Lille Europe complex. It was usefully right next door to the Westfield Shopping Centre and Carrefour. The staff were very nice and tolerated our attempts at French. The room was a bit tired, especially the bathroom, with the toilet discoloured with limescale and the cracked basin draining very slowly. The bed was comfortable although an extra pillow would have been useful. Ear plugs would have been useful as there was a continuous hum from the Westfield Centre air conditioning plant and noise from the station. Also the room fridge compressor was a little noisy, no problem if you were asleep but not if you were struggling to do so. Wifi was good. We didn't use the TV because it had only French language channels. The kitchen equipment is basic but functional. Overall not the best of stays but you get what you pay for. "

"Good location near the stadium, spacious room and quiet hotel."

"Great location"

"Fantastic experience from start to finish. Nice touch with the front desk staff having a sign detailing what languages they spoke. Myself and my three colleagues arrived around 11pm and checked in with zero hassle. Dropped our bags off and back to the lobby bar for a refreshing beer. Great choice and price. The room was very spacious with a very comfortable bed. We chose this location due to attending the LOSC Lille football game (hotel is a few hundred metres from stadium). On our last day, we also had the breakfast. Again, very pleasant chef and the food when it ran out was immediately replenished. Great value for money. My only minor gripe was of our party of four, one of us was on the 4th floor whilst the remaining three were on second floor. Perhaps a split 50/50 next time? In summary, great hotel which is about a ten minute walk to a choice of two metro stops. From there it’s about 15-20 minutes to city centre. "

"This room would be legally non-compliant in the UK; however, France may have different safety regulations. The third bed is on a loft (approximately 6 ft × 4 ft) built above the bathroom and can only be accessed via a ladder, which has to be retracted to allow movement on the main level. There are two beds in the main room, which are just about suitable for an average-sized person. However, space is very limited, and it’s difficult for two people to move around at the same time. One person often has to step aside to allow the other to pass."

" One member of staff, a bearded one, wearing a sweater, was so rude and obnoxious. A scary experience. On the other hand, the other staff members were kind and supportive I have to admit."

"Staff super friendly and helpful. Room basic but clean "

"Lovely house where we had a very comfortable and clean bedroom and bathroom. Superb breakfast with wonderful homemade breads jam and cake. Plus cheese yoghurt, fruit coffee and tea. There is als a military museum. It’s walking distance to the tram too. Pretty garden and a swimming pool! "