Knokke-Heist Het Zwin Hotels

"Very basic room that smelt of poo when we first walked in, so had to air the room for a couple of hours and add our own deodorant to get rid of the smell. Wouldn't say the staff were over friendly but acceptable. Asked for 2 extra pillows as the 2 already supplied were as flat as a pancake, we were given an extra one and a half pillows, work that one out! Mattress was lumpy too. Parking was an extra €15 Euros which should be free to guests as is on site and was half empty so not sure why paying guests shouldn't get this luxury for free?? It's a budget hotel which costs €138 for one night, so not really that budget! Worst of all though, no kettle or tea making facilities in the room at all. Would I stay here again? If I was desperate for a room and only if it was half the price and offered free parking."

"Very nice and very helpful staff! "

"Excellent communication. Customer service superb from all staff wothoit exception.amazing breskfast. Great location. Room has everything you need. We have stayed previously. "

"A fabulous hotel, where the little things are taken care of, without needing to ask. Super facilities from the design of the hotel to the bedding. A complimentary glass of Ruinhart, probably tells you what you need to know! "