"A good stay can be ruined by unimaginative people who behave loud after 10 PM. Such were my neighbours at my floor last night. Loud talking between 10 pm -1 pm and a person who was directly above me was active and noisy until 1:30 am. Pure idiocy and I wish the management could kick out such people in the middle of the night. Breakfast was a minimum they could give. Beyond any doubt it was the worst breakfast out of six hotels I have stayed in during my trip in Japan. "
"Overall they represent the highest level of excellence. The only thing for me was loud air conditioning vent which i couldn’t stop as the property custodians didn’t care to translate the instruction to English. Too bad, I could have sleep entire night instead of half. "
"Our stay was amazing! The staff is extremely kind, helpful, and efficient, the food is wonderful, and the onsen are beautiful. It is such a great place, especially if you want to relax. "
"The breakfast buffet was amazing and very friendly staff. We were disappointed with how dry the room was and limited walking area. The hotel is on top of a huge hill impossible to walk anywhere "