「I arrived on a Monday evening, and the only manager/owner was busy with a private event. No one was at the reception, and whenever I needed to pick up my key, asking for kettle, trying to fix wifi, I needed to walk across the building and fetched her at the restaurant.
What’s worse was the grocery was also closed and there were no other restaurants nearby. I had to eat little food I brought with me to make through the night.
The annex was not equipped with ac, and there is not bug net on the...
「This is the low season during Xmas that we know in Swiss , but lack of
Staff's to serve customer in this hotel, long waiting for checking out for 25 min, no one in Reception..v poor feeling to wasting our time with No response,.. in the Room , no kettle , hot water u need to go down to the Bar, no coffee machine 2 , why , we do not know ?」
「It’s very clear that the hotel’s primary focus is to make guests feel as relaxed and as comfortable as possible, and they succeed on all fronts.
The lakefront view is so worth it. It’s an experience I don’t think I would’ve been able to get elsewhere. It’s calm, quiet and allows you to slow down and really take in the lake’s serenity, rather than it feeling like a brief stop on a tour.
The building is great.
The food was great.
The staff were helpful and kind.
The location is easily...