Hodenhagen Golf Hotel

"This is the worst hotel I have ever stayed at. They lock the door between the elevator and the lobby at night and there is no one at reception — I have a 6:00 am flight from Hannover and needed to leave the hotel at 3:30 am — I was banging on the door for 10 minutes but there is no one at reception. I almost missed my taxi, except I found a door open at the back and had to walk all around the hotel in the dark pulling my suitcases — I am 77 years old — this is outrageous and reckless — I am furious and will do everything I can to make sure no one stays there in the future — and I will let the Gedenksta Bergen-Belsen know of my horrendous experience "

"We were running late and knew we were not going to make the 10 p.m. cutoff for check in. We attempted to contact the hotel starting at 8:30 p.m., took over an hour and had to go through hotels.com website to send a message. This required us to pull off the highway and spend 15 plus minutes to send messages. It was very aggravating. Once we got to the hotel, everything was fine. Room was clean and comfortable. I would recommend staying there but keep the check in info in mind."