Hoffman hotels from HK$481

"Took about 10 or 15 minutes to get the bathroom light turned on - needed a combination of turning off 'main room switch' and waiting for a couple minutes, turning it on, then waiting for red light to flash .... should have been ready when we arrived and working. Room was 57 degrees when we arrived. After going to bed, noticed the window was not closed all the way nor locked. Needed to wrestle it to close as it wasn't squared to the frame. Dangerous considering we were on the ground floor. For all three nights I requested extra pillows - none available during our entire stay. Not happy with the room condition - staff was fine."

"Services were good."

"Great stay. Clean, friendly, and great for what I needed"

"The property is showing its age. The pillows were quite uncomfortable. There was a brown stain in our shower. It seems like it’s time up a renovation."

"Third stay at the Sapphire. Clean, quiet, safe, and comfortable. Perfectly located. Free parking and coffee/tea. Fair pricing. Doesn’t get much better. "

"Open feeling. Rooms nice. Floors in room need better vacuuming. Floor in hall needs shampooing. Breakfast was a non-starter."

"We enjoyed our stay but there were 2 things of concern: Our room was right across from the ice machine which became a concern in the late night and early morning hours. Also, our door did not close as expected. We had to push the door closed aggressively to get it to latch which was not expected and required effort to ensure it was safe for the evening. "

"Pool and hot tub was clean. staff was helpfully too"

"Absolutely flawless stay top to bottom the staff and room were amazing. 100 percent will recommend this place to anyone and will be staying here everytime we travel!"