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Hotel Alexandra

Photo gallery for Hotel Alexandra

View from room
Seasonal outdoor pool
Exterior detail
Breakfast, lunch and dinner served

Overview of Hotel Alexandra

Hotel Alexandra

4.5 star property
7.6 out of 10 Good
7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
32 City Garden Road, North Point, Hong Kong

Explore the area

  • Popular LocationVictoria Park8 min walk
  • Popular LocationSogo Causeway Bay20 min walk
  • Popular LocationTimes Square Shopping Mall3 min drive
  • AirportHong Kong (HKG-Hong Kong Intl.)40 min drive

Room options

About this area

Hong Kong

Hotel Alexandra is located in North Point, a neighbourhood in Hong Kong, and is near a metro station. Sogo Causeway Bay and Times Square Shopping Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Looking to enjoy an event or a match while in town? See what's going on at Happy Valley Race Course.

What's nearby

  • Victoria Park - 8 min walk
  • Sogo Causeway Bay - 20 min walk
  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Taikoo Place - 3 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 39 min drive


  • Toast Box 土司工坊 - 2 min walk
  • Pret A Manger - 2 min walk
  • Harbour Grand Café - 1 min walk
  • Angus Café 半島冰室 - 2 min walk
  • Cali-Mex Bar And Grill - 1 min walk

About this property

Hotel Alexandra

4.5-star luxury hotel located in North Point
Located close to Sogo Causeway Bay and Times Square Shopping Mall, Hotel Alexandra provides a return airport shuttle, dry cleaning/laundry services and a bar. The on-site buffet restaurant, Cafe A, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a conference centre.
You'll also find perks such as:
  • A seasonal outdoor pool
  • Continental breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, smoke-free property and tour/ticket information
  • Express check-in, concierge services and multilingual staff
Room features
All 840 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers, free toiletries and hairdryers
  • 43-inch flat-screen TVs with satellite channels
  • Mini fridges, free infant beds and daily housekeeping


Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 132 for adults and HKD 99 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cafe A

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli


  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (9990 square feet of space)
  • Meeting rooms - 5


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds


  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar


  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties



Check-in from 2:00 PM - midnight
Express check-in available
Minimum check-in age - 18


Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 440.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately HKD 132 for adults and from HKD 99 for children
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The seasonal pool will be open from April to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Does Hotel Alexandra have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from January 1 until March 31.

How much does it cost to stay at Hotel Alexandra?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Hotel Alexandra on 18 Jun 2023 start from HK$936.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alexandra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Alexandra?

Valet parking is available for HKD 600 per day.

What time is check-in at Hotel Alexandra?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel Alexandra?

Checkout is at noon.

Does Hotel Alexandra provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of HKD 150 per person applies.

Where is Hotel Alexandra located?

Located in North Point, this luxury hotel is within 1 mi (2 km) of Sogo Causeway Bay and Times Square Shopping Mall. Happy Valley Race Course and Taikoo Place are also within 2 mi (3 km). Fortress Hill Tram Stop and Jupiter Street Tram Stop are within a 5-minute walk.




Rating 10 - Excellent. 38 out of 126 reviews" "
" "10 - Excellent 30%
Rating 8 - Good. 49 out of 126 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 20 out of 126 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 11 out of 126 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 8 out of 126 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
This is a good hotel. Nice service.
Stayed 10 nights in May 2023

6/10 Okay


Travelled with partner
Liked: Staff & service, property conditions & facilities
Noisy HVAC, light sleeper beware. Room appears clean but some area was dusty. Safe did not work. Body shampoo bottle did not pump. Shower floor drain clogged. Sink drain partially clogged. Needs more attention to details.
Stayed 5 nights in May 2023

8/10 Good

Man Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and quiet place to spend a holiday, and the hotel buffet was about average as well.
Stayed 1 night in May 2023

6/10 Okay


Travelled with partner
Liked: Cleanliness, property conditions & facilities
Really loud HVAC system. Weird elevator protocol where you have to fight yourself to the front to perform room card validation.
Stayed 9 nights in May 2023

8/10 Good

Heidi Ricafrente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

8/10 Good


Stayed 7 nights in Feb 2023

10/10 Excellent

Winnie W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great good, property is beautiful. We had a wonderful stay.

8/10 Good


Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and relaxing

8/10 Good

Wing Yee Bian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable price for what you get

10/10 Excellent

Lok Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022