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Hotel Alexandra

Photo gallery for Hotel Alexandra

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Hotel Alexandra

Hotel Alexandra

4.5 star property
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
32 City Garden Road, North Point, Hong Kong

Explore the area

  • Popular LocationVictoria Park12 min walk
  • Popular LocationNorth Point Ferry Pier16 min walk
  • Popular LocationSogo Causeway Bay20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)32 min drive

Choose dates to view prices

About this area

Hong Kong

Hotel Alexandra is located in North Point, a neighbourhood in Hong Kong, and is in the city centre and near a metro station. Sogo Causeway Bay and Times Square Shopping Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ocean Park. Looking to enjoy an event or a match while in town? See what's going on at Happy Valley Race Course.
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Map

What's nearby

  • Victoria Park - 12 min walk
  • North Point Ferry Pier - 16 min walk
  • Sogo Causeway Bay - 20 min walk
  • Times Square Shopping Mall - 3 min drive
  • Wonderful Worlds of Whampoa - 7 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Hong Kong Tin Hau Station - 12 min walk
  • Hong Kong International Airport (HKG) - 32 min drive

Restaurants

  • Where to eat
  • Cafe A – Buffet restaurant with a bar. Serves breakfast, brunch, lunch and dinner daily. Reservations required.

About this property

Hotel Alexandra

Luxury Hong Kong hotel in North Point, walk to Victoria Harbour
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. All 840 rooms provide conveniences such as coffee makers and free tea bags/instant coffee, plus in-room free WiFi and flat-screen TVs with satellite channels. Minibars, room service and hairdryers are among the other amenities available to guests.
Hotel Alexandra offers 840 forms of air-conditioned accommodation with minibars and a safe. 43-inch Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 PM

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 132 for adults and HKD 99 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Business services

  • Conference centre (9990 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
Guests may be subject to health screenings for COVID-19 at the property.

Renovations and closures

The following facilities or services will be unavailable from January 14 2022 to February 3 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 440.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: HKD 132 for adults and HKD 99 for children (approximately)
  • Airport shuttle fee: HKD 150 per person (one-way)
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 440.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from April to November
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 1 out of 10 reviews
5 - Excellent 10%
Rating 4 - Good. 4 out of 10 reviews
4 - Good 40%
Rating 3 - Okay. 1 out of 10 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 10 reviews
2 - Poor 20%
Rating 1 - Terrible. 2 out of 10 reviews
1 - Terrible 20%

3.7/5

Cleanliness

3.9/5

Staff & service

2.8/5

Amenities

2.8/5

Property conditions & facilities
Write a review

2/5 Poor

Disliked: Staff & service, amenities, property conditions & facilities
High price, extremely bad information of enterance, guard from hotel is rude when you asking for help while you can’t find the correct entrance and disturbing their relaxation while on duty, front desk efficient is the only pros. Tiny room with tiny table and tiny toilet is make you feeling relax and also the corridor are extremely narrow at a brand new hotel, what is poor design by Hong Kong property owner, always build as many as small rooms at limited place.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice one. Very new and big room
Stayed 1 night in Nov 2021

1/5 Terrible

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is a 1-star liked hotel!! Very disappointed!! - gym room is too small, looks like only 300-400 sq ft - they didn’t provide Bath robe - the elevators are too small and didn’t feel like with air-conditioner! - booked seaview room (mentioned in the name), but we could just “see” the sea within the gap of buildings, and not even in front of the main window - they didn’t provide Bath tube, which is not acceptable for a 4-stars/ 5-stars hotel - the slippers provided were too thin! Thought we went to a 1-star hotel! Just like a paper! - pillows were bad quality - mattress were too hard
Stayed 1 night in Sep 2021

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is terrible. As a new hotel, it’s totally y
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
隔音很差,電梯細及慢.床硬 住宿當天有婚宴. 晚上時候鄰房的玩樂吵鬧聲,不停的出入開關門已令人煩厭. 早上6-7時,在走廊大叫,跑動.接新娘等及攝影師的器材不停於走廊碰撞.整天不能休息.
Stayed 1 night in Dec 2021