Queensland Hooked Rug Museum of North America Hotels

"Room was well appointed, clean and great view from the window…Public Gardens and city."

"The initial staff that was there at check in was amazing. Such great costumer service and so friendly. The staff that followed her shift was nice as well. The 2 desk staff that followed those shifts were just on their phones their entire shifts trying to hide them quickly when people walked by and weren’t as friendly or helpful. The hotel was under renovation so it wasn’t a pretty site but we were upgraded to a drive up room without asking free of charge which was nice. We found breakfast to be bland and didn’t retain heat in the pans so definitely not the best breakfast we’ve had compared to other comfort inns. At check out there wasn’t a staff to be found for a long time and we were in a rush to get to a competition so we had to hand our keys to the kitchen staff and hope for the best. Our bathroom sink didn’t drain at all. Otherwise I’d say the stay was pretty unremarkable but that first front desk clerk at check out really did have great customer service. "

"eveything else was great, but the price doesnt add up with the booking, parking is very hard and should be free and easily acceesible to guests, and breakfast should be included"

"Clean room great location great breakfast"

"Lovely "

"The staff, specially the Housekeeping and Kitchen, are nice and friendly."

"Cleanliness and friendly "

"didn't use laundry service but heat/ac was good"

"Pool was closed"