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Haven Inn & Suites Willowbrook

2.5 star property
Shoppers appreciate the convenience of nearby Willowbrook Mall before returning to this clean, comfortable haven where relaxation awaits after a day out

Choose dates to view prices

Haven Inn & Suites Willowbrook sits just minutes from Willowbrook Mall, offering travelers a smoke-free retreat with practical amenities. Guests connect using in-room WiFi, handle laundry on-site, and rest easy knowing staff are available at the front desk around the clock.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is HK$469
HK$548 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Frequently asked questions

Is Haven Inn & Suites Willowbrook pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Haven Inn & Suites Willowbrook?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Haven Inn & Suites Willowbrook on 24 May 2026 start from HK$469, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Haven Inn & Suites Willowbrook?

Self-parking is free at this property.

What time is check-in at Haven Inn & Suites Willowbrook?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Haven Inn & Suites Willowbrook?

Checkout is at 11 AM.

Where is Haven Inn & Suites Willowbrook located?

Located in Willowbrook, this motel is within 2 miles (3 km) of Willowbrook Mall, Houston Methodist Willowbrook Hospital and Aerodrome. Stone Moves Indoor Rock Climbing and Bowlero Willowbrook are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 282 out of 456 reviews
Rating 8 - Good. 62 out of 456 reviews
Rating 6 - Okay. 41 out of 456 reviews
Rating 4 - Poor. 25 out of 456 reviews
Rating 2 - Terrible. 46 out of 456 reviews

Reviews

Verified

10/10 Excellent

Chelton

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean quiet property staff is nice it is right by a lot of eating places
Stayed 1 night in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room where nice and clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very clean will return again :)
Stayed 8 nights in Oct 2023
Verified

6/10 Okay

Nickie

Liked: Amenities, property conditions & facilities
It's cool for family get away because it have a mall slso bar more entertainment.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Nachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet just like I love it.clean room no bed bugs just a beautiful experience.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Kametra

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok property. It was very clean though. Bed was not that comfortable, but the pillows were amazing. Staff was GREAT! Checked in with ease and check out was even easier.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and Sven very helpful and nice very greeting in the front deak
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

BarbarA

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, people were nice
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff Is Great
Stayed 2 nights in Jun 2024
Verified

8/10 Good

stephanie

Liked: Cleanliness, staff & service
Really nice staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

Great place to rest up after work

I work a lot around Houston and love coming here. This is a great place to rest when I don't feel like going all the way home and coming all the way back. The staff also work with you and remembers you.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Joe

Liked: Staff & service, property conditions & facilities

Its okay

Nice location. Lots of restaurants and the mall is in walking distance. I stayed for a week and didn't have my room "cleaned" once. Just towels and trash bags replaced. By the 4th day, their were roaches that i had to kill and get a house keeper to wipe the floor. Overall, 5/10
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Khoa

Isn’t the best, but can be improved ! I like the Sense of peace and clean ! Need a better breakfast, maybe . Keep up the good work,guys !
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Khoa

Liked: Property conditions & facilities
I like the quiet at night. Area is close by the Mall and Hispanic restaurant. I didn’t quite like the service because they didn’t clean the room Saturday and I have no clean towels and sheets Saturday..!
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and especially the Mgr was very helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
The staff is always nice and friendly. That’s why i keep coming back
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for budget business and family travel.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

John

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Horrible customer service
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A home away from home !
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Najam

Liked: Cleanliness, staff & service, property conditions & facilities
Regularly staying a good value for money
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience everytime
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the stay
Stayed 1 night in Jun 2025
Verified

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, thank you.
Stayed 7 nights in Sep 2023