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"Had a nice stay. Staff are very organised and helpful "

"This is the first time I stayed at this hotel. I like the decor very much. Staff was attentive and professional. Breakfast had a good selection and was tasty. Room was clean and comfortable. I would stay there again."

"Excellent hotel in a great location."

"Perfect"

"Staff was amazing, breakfast was good, and location is awesome! Love this place! "

"Overall, a good stay, which was expected when paying a bit more in Chiang Mai. The room was spacious and it seems we got an upgrade as well, which was much appreciated. The pool is a good size with modern equipment and the towels are comfortable. The gym seems well-equipped. Highlight was the amazing breakfast buffet, choices, high quality and very fresh. Items are hot. Staff are young but deliver a friendly service. Everyone supports the customer. Check in was fast and efficient. Location was perfect for our appointments and in 100 meters from the Maya shopping center. As well there is a new precinct with food outlets, bars, boutique shops and entertainment. One point to make is for the hotel to plan ahead of next year's songkran festival. Please advise the arriving guests of the road closures, advise them to arrive early or if late how to get to the hotel. It was a nightmare due to the out of hand concert at the shopping mall."

"The hotel and the property were stunning. The staff from the moment they picked me up at the airport was excellent. When arriving at the property there was a gorgeous fountain in the front of the hotel! They picked me up in a beautiful black Mercedes SUV, and had cold water and snacks waiting for me inside the vehicle. The staff treated my guest and I like royalty. They opened the doors, gave us a tour of the hotel and walked us through the suite! It was a 5 star experience at every turn. The surrounding area was not as luxurious as the hotel and the grounds, but I never felt u safe. There was a security guard posted out at the gate 24 hours a day. I had a little fall as I was leaving the hotel property ( but still on the property ) and the security ran over immediately to make sure I was ok and asked me if I required any assistance, which I did not. They literally took care of everything for us. This is the kind of 5 star experience one expects from a Hotel like this and they did not disappoint. If I find myself in Chiang Mai I. The future, this Intercontinental is the only place I’d consider staying. If you’re considering this hotel for your holiday, DO IT. You won’t be disappointed, I know I wasn’t. And I can be very picky. I have ZERO complaints and wouldn’t have changed a thing. Thank you to the entire staff at the Intercontinental Chiang Mai for making my birthday trip so amazing. This was by far the best Intercontinental I have ever had the privilege of staying at."

"Grate staff nice hotel great breakfast "

"The decor in this hotel is exceptional and coveys class. "