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Reviews of Tulip Inn

2 out of 5
Tulip Inn
211 Arrowhead Park Road RR #3, Huntsville, ON

Reviews

6.6
Rating 10 - Excellent. 44 out of 241 reviews" "
Rating 8 - Good. 76 out of 241 reviews" "
Rating 6 - Okay. 53 out of 241 reviews" "
Rating 4 - Poor. 40 out of 241 reviews" "
Rating 2 - Terrible. 28 out of 241 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Anna, Cornwall

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that there was a kitchenette. However, I would have preferred if the sheets and towels would have been washed in unscented and/ or all natural detergents. Also we needed a crib and there wasn’t one.
Stayed 2 nights in Feb 2023

8/10 Good

DAVID

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Tulip inn is a nice hideaway motel off the higway and may need a little updating but arrowhead under the same owners across the street had a bit more flair, cleanliness and modern feel.. definitely would book a stay here again, staff were very helpful and accommodating with no issues
Stayed 1 night in Nov 2022

6/10 Okay

Lindy

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The cable was out causing relaxing at night to be harder than its should have been. When asked about it we were told it would be fixed the next day. However we went for a walk to relax and other rooms clearly had it and worked just fine. The staff didn’t seem to care and refused even a $10 off
Stayed 2 nights in Oct 2022

2/10 Terrible

Jamie

Travelled with pets
Disliked: Staff & service, property conditions & facilities
Staff was rude property was looking like a dump. Run down hotel close to nothing except arrowhead.
Stayed 1 night in Oct 2022

4/10 Poor

Michele

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place had potential, but it’s obvious that management does not invest in the property at all. Bed was clean & comfy, but curtains didn’t fully close (we had to use a paper clip to maintain privacy!), bathroom was rusty, table old & water damaged, and lamp flickered.
Stayed 1 night in Oct 2022

6/10 Okay

Chang

Stayed 1 night in Sep 2022

4/10 Poor

Mark

Travelled with pets, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Old room really in need of updating, mainly removing the old carpet (smelled like urine)
Stayed 2 nights in Sep 2022

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness
The bathroom was dirty, the sheets had stains and for the price of that it was not worth staying there
Stayed 1 night in Sep 2022

2/10 Terrible

Marilyn

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The outside was nice, you could bbq or have a small bonfire The inside left alot to be desired. Old and dingy, the beds were like sleeping on board. The worst part was, when i booked the room on line, no where did it say i would be charged extra if i brought my dog to a pet friendly motel. When i booked in, they were rude about it when i commented about it.
Stayed 1 night in Sep 2022

2/10 Terrible

Doris

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
To expensive for what we got...even if it's a long weekend. Bed was dirty, room smelt like cat pee ☹
Stayed 1 night in Sep 2022

10/10 Excellent

POONGUZHALI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet door was very tight and it was very difficult to open and close
Stayed 1 night in Aug 2022

6/10 Okay

Marie-Soleil

Liked: Staff & service
Not worth the price but was ok for one night.
I don't believe that this motel should be worth the price we paid and should be 2 star or less. The girl working there was super nice but the room smells bad like humidity. There was some stains on the sheets, the place was not wow, it looked very old and not really maintained. I saw no bugs but I did not feel comfortable or clean in this motel. I did sleep well none the less.
Stayed 1 night in Aug 2022

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was clean, beds were excellent. Room could have used some painting ( rust on heaters). Shower/bathroom was old. Had to ask for a toaster. Towels were rough. Overall, the room was very expensive ( average of $200 per night for 6 nights stay) for a 2 star motel. Location was good, pines and sandy beach walk were pleasant
Stayed 6 nights in Aug 2022

2/10 Terrible

hector

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there was "nothing" to like. The property had chemical odours.. Lights with no / or damaged on / off switches - rusting, broken machinery at back of unit right by the bathroom window, dirty floors ... and much more!!!
Stayed 1 night in Aug 2022

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smoke detectors had been removed and not replaced Holes in towels No wash cloth available Only two paper cups available in room Peeling paint on walls Uncovered wall electrical outlets Broken drawers Gap indoor frame, allowing mosquitoes entry Screen door was dirty with dried blood from dead mosquitoes Mould around bathtub.
Stayed 1 night in Aug 2022

4/10 Poor

Sabrina

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely didn’t need to update their horrible ro
Very cheap look rooms the beds Add my mattress or horrible
Stayed 2 nights in Jul 2022

10/10 Excellent

Gus

Stayed 1 night in Aug 2022

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Jay on 10 Aug 2022
Thank you for the response we will try to improve

8/10 Good

Astrid, Oakville

Travelled with partner
Liked: Staff & service
This Motel is okay, it doesn't have much amenities, the TV remote didn't work properly, the coffee maker didn't work properly, the bed was comfortable and the location close to Arrowhead is nice but it is kind of far outside of Huntsville.
Stayed 2 nights in Jul 2022
Response from Jay on 8 Aug 2022
Thank you for the response we will try to improve

2/10 Terrible

Anand

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights but, bath tub is yellow and bulbs not working.
Stayed 2 nights in Jul 2022
Response from Jay on 31 Jul 2022
Thank you for the response

2/10 Terrible

alisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Clean your motel!!!! I want a refund!!
I paid $260 for a crappy , dirty, disgusting motel. Their photos show a deck with a sliding door. Our room was dirty and no sliding door or a deck! Our toilet door didn't lock, washroom was nasty, bathtub was dirty, toilet inside was dirty , vanity and sink were dirty toilet window was dirty! Our AC unit filter was so dirty (black) when we just walked inside, there was dirt fluff from AC on the beds!!! They changed the sheet promptly! Bed sheets were very old. As the previous review mentioned, bed box was metal box and a metal frame with probably 2inches of the cheapest firm mattress on top. The pillows were toddler size. Kitchen was disgusting, we only used their fridge, even though we paid for a kitchenette to cook, I was grossed out! They charge you $200 for a dirty spoon left and $200 for dogs that you sneak in, however they don't give a crap about cleaning their own disgusting motel. There were no garbage cans outside in the property, except for the big industrial type on the side of the building. I paid $20 for my dog, and I didn't know where to throw away his poop bag. there is "picnic" area with a campfire and few chairs and 2 grills and again NO garbage cans there either. I don't know anyone who's cooking and not needing throw away any garbage. Playground is very old and and unkept. Beachfront - is another misinformati, it's a river ! The only reason we stayed in that motel because of close proximity to Arrowhead Provincial park. Overall, I want my $260 back!!!!
Stayed 1 night in Jul 2022
Response from Jay on 6 Jul 2022
Hi Alisa, We are sorry for that inconvenience , we will acknowledge your review and try to give our best changes, but if something for such bigger issue and refund i suggest you should insist me directly when you were here, while you stayed here we asked you several times that everything is good? do you need anything anything we can help to improve ......I am sorry that you are disappointed but the next guest after you came stayed in the same room and he was totally happy and convenient yet if you feel the same pls contact us and we can work on the refund...Thanks PS : No other motel allows pet in the town... Try your best! Thanks

2/10 Terrible

Nancy

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Service was terrible. Internet and TV were not working and we werent told during check-in had to find out ourselves and reach out to ask. Beds and metal frames on metal boxes so they make noise everytime you move. Signs for extra charges if dishes weren't washed. Only shampoo and facial soap provided. Booked because it was dog friendly but we will look for other options next time we are in the area.
Stayed 1 night in Jul 2022
Response from Jay on 13 Jul 2022
Dear Guest, thank you for the response but due to the storm there was an issue with all the TV and internet i can assure you its fixed and working for the next stay. We are sorry for the inconvenience but it was an ACT OF GOD and we cant do anything for that, Regards Team Tulip

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the porch outside the room. Beds were comfortable.
Stayed 1 night in May 2022
Response from Jay on 28 Jun 2022
Thank you for the review

2/10 Terrible

Laura

Stayed 1 night in May 2022
Response from Jay on 28 Jun 2022
We would try to improve

10/10 Excellent

Robert

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice walking trails for me and my dog. No recycling cans at all at the hotel. Had to take my recyclables with me to a place near Dwight.
Stayed 4 nights in Mar 2022

6/10 Okay

Janice

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was close to the provincial park
Stayed 1 night in Feb 2022

8/10 Good

Lori

Travelled with family
Liked: Staff & service, property conditions & facilities
A little dated A little worn But friendly people, excellent deal($58/night) beautiful setting, kitchenette in room and right outside arrowhead park😊
Stayed 2 nights in Feb 2022

10/10 Excellent

PATRICK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Was economical, snowed alot, had parking lot cleaned promptly, owners were accomadating and friendly
Stayed 3 nights in Jan 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not too bad,
Nice updated rooms. Clean. Room was a bit cold and no hot water in morning Door had no lock People were friendly and accommodating
Stayed 1 night in Jan 2022

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget stay at its best
Booked a room for the weekend to be close to the West Gate of the park in winter. Perfect budget stay that comes with all the basic amenities of a microwave, fridge, TV with plenty of channels, big bed. Everything one would need after spending a long day exploring the park. Even got to see the sunset from inside the room while it was -20 degC outside.
Stayed 2 nights in Jan 2022

10/10 Excellent

elspeth

Stayed 1 night in Dec 2021

2/10 Terrible

Lisette

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing nice about this property. It is a seedy roadside motel with long term residents and run down rooms
Stayed 1 night in Oct 2021

6/10 Okay

Kazuhiko

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Tom

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The motel was old and needed upgrading. Facilites were barely adequate.
Stayed 1 night in Oct 2021

4/10 Poor

Andrzej

Stayed 2 nights in Oct 2021

8/10 Good

Laurene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the kitchenette and the sliding doors to the outside was lovely. Took was spacious. Will definitely be back.
Stayed 1 night in Oct 2021

4/10 Poor

SUJITH

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2021

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quick easy check in in a quick easy check out
Stayed 1 night in Oct 2021

2/10 Terrible

Kyle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly horrible conditions. The lock on the door knob wouldn’t work - particularly concerning since people were smoking crack outside at night. The shower curtains had black stains. The sheets had stains. The room smelled terrible. The furniture was bubbled with water stains. The ceiling was cracked with water stains. The bed was hard as a rock. I understand that this a motel, but it’s geared for travellers and some reasonable upkeep and safety is needed
Stayed 2 nights in Sep 2021

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

2/10 Terrible

Marla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sheets had stains on them, pillow were old and worn, the bathroom had no fan and it smelt bad, tub surround was coming apart where it joined the tub, hot and cold tabs reversed, towels were stained, shower curtain was stained, bathtub was stained, no TV service, sattelite dish did not work, no clock radio, no hair dryer, in room telephone did not work. Only good thing was the bed was comfortable, only it creeped me out that everything was so stained and dirty looking
Stayed 2 nights in Sep 2021

2/10 Terrible

George

Stayed 3 nights in Sep 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021

2/10 Terrible

Maxime

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not clean Bathroom amenities were not in the room Missing bed sheets Intense smell of urine Lock was broken Staff was rude
Stayed 1 night in Sep 2021

6/10 Okay

Darryl

Travelled with partner
Liked: Cleanliness, staff & service
Bed linen was old and warn, night stands were in very rough shape. We were disappointed for the price
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty hotel with bed bugs
The cabin room is dirty and not what you see on their website , the room was dirty and sheet had stains , the bathroom was super dirty and the most disgusting part was that we found an alive bed bug and had to leave the hotel and pack everything in bags and cut our trip short as all other hotels nearby were sold out . The owner only said it will notify pest control .
Stayed 1 night in Sep 2021

6/10 Okay

Grace

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice area but the room was not in the best shape (old).
Stayed 2 nights in Aug 2021

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and accessibility! Friendly and helpful owners and staff. We will definitely be returning in the future!
Stayed 3 nights in Aug 2021

10/10 Excellent

connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. They were very helpful and accommodating. The A/C wasnt working so when i called, he came right away and tried to get it going but with it being almost 10pm, they brought me a fan and got the A/C going for the next day. My fridge freezer could use a defrosting but that would be understandably difficult with the busy season.. they need the fridge cold for the next person.. it was nice coming i to the place with a cold fridge!
Stayed 4 nights in Aug 2021