「We had a great time at this hotel, but at check‑in we discovered that Expedia had double‑booked our reservation. That left us stuck with two separate bookings. The clerk told us we would need to speak with the manager, Franco.
After trying to reach Franco for three days, we finally managed to talk to him. He told us that if we had booked directly through the hotel, he would have refunded the extra charge immediately. But because the duplicate booking came through Expedia, he said we had to take...
「There was no hot water during our entire stay. No room service to collect rubbish. We had to ask the reception for toilet paper and soap during our stay. Location is great.」
「Easy and prompt comunication with Alex. Clean apartment, with all the essentials allowing cooking meals if intended, doing laundry if needed, a very convenient location. Quiet and safe neighborhood, within walking distance from the old center of the town, from the University of Medicine and Opera and National Theater. 」
「Very nice property, comfortable and clean. We are pleased that we chose to stay there and we did not have any issues.
We highly recommend.
Very professional landlord. 」
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