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Reviews of Heidis Inn Ilwaco

2.5 out of 5
Heidis Inn Ilwaco
126 Spruce St E, Box 776, Ilwaco, WA

Reviews

7.0

Good

Rating 10 - Excellent. 91 out of 447 reviews" "
Rating 8 - Good. 144 out of 447 reviews" "
Rating 6 - Okay. 114 out of 447 reviews" "
Rating 4 - Poor. 58 out of 447 reviews" "
Rating 2 - Terrible. 40 out of 447 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tehri

Travelled with family
This property is bad. The room was filthy food in the beds pubic hair in the bathroom. Had to make our own beds because staff was fighting. I would not recommend this property at all and will never stay her again
Stayed 1 night in May 2024
Response from Bruce on 12 May 2024
We are so sorry about the issues that you had when you were staying . We did fully refund the money back to your room and you stayed in the room for free that night. Thank you.

10/10 Excellent

SUGATA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception and a convenient place to stay to visit Long Beach
Stayed 1 night in Feb 2024
Response from Bruce on 9 May 2024
Well, thank you. We look forward to the next time that you come down to visit us.

8/10 Good

Jeffery

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Bruce on 6 May 2024
Well, thank you so very much. We are so pleased that you had an excellent time down here.

10/10 Excellent

Lynette

Travelled with pets, Travelled with group
The hotel was close to everything. Surrounding area great to walk dogs. Close to Long Beach. Quiet. Clean. Helpful staff. Reasonable price.
Stayed 2 nights in Apr 2024
Response from Bruce on 3 May 2024
We are so happy that you had a great and wonderful time here staying with us. We look forward to the next time you come down!

4/10 Poor

Dean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bruce on 30 Apr 2024
Thank you for staying with us. We look forward to the next time you come down. Thank you!

8/10 Good

Tonya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This motel was very nice and comfortable. We enjoyed our room very much. Staff was kind and helpful.
Stayed 1 night in Apr 2024
Response from Bruce on 28 Apr 2024
Thanks a lot we’re glad that you had a great time.

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel cat! Yay! First floor next to parking. Nice place. Good value. Not fancy, just right.
Stayed 1 night in Apr 2024
Response from Bruce on 29 Apr 2024
We are so happy that you had a great weekend.

6/10 Okay

Kevin, Spirit Lake

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Dirt on the walls behind bed. Coffee splattered all over wall. Fan caked with dirt and parking too short for full sized not lifted pickup.
Stayed 1 night in Apr 2024
Response from Bruce on 20 Apr 2024
Thank you for letting me know about the issues. We will take care of them. We do appreciate you staying here. Not much I can do about the size of the parking lot. Thank you so much!

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and very quiet 😊
Stayed 2 nights in Mar 2024
Response from Bruce on 1 Apr 2024
Well, thank you we’re glad that he had a great time staying here.I’m

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bruce on 20 Mar 2024
Well, thank you for staying with us. We do appreciate your business and look forward to the next time you come down.

2/10 Terrible

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here for one night and woke up with bed bugs on my arms. Ended up getting a total of 53 bites
Stayed 1 night in Feb 2024
Response from Bruce on 21 Feb 2024
We are so sorry about your bad experience we have the exterminators coming out to take care of the issue. Thank you very much.

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Words cannot describe the awful experience we had at this motel. Horrifyingly stained sheets and two mattress covers underneath the sheets. Not to mention some very sketchy Behavior upstairs with stomping and Furniture being dragged around from 8:30 at night until 6:00 the next morning. Non-Stop Furniture being moved for some reason. The person that was in the room was even spoken to and promised to quiet down. It never happened. Worst experience of my life.
Stayed 1 night in Feb 2024
Response from Bruce on 19 Feb 2024
You’re so sorry about the issues here we did refund back your money fully to you. And I also fired my Housekeeper. But thank you anyway. Have a good trip back to Canada.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great tv comfortable bed!
Stayed 1 night in Jan 2024
Response from Bruce on 30 Jan 2024
We are so glad that you had a great time. We enjoyed having you here. Thank you.

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Bruce on 8 Jan 2024
We are so glad that you had a great and wonderful time here.

6/10 Okay

JOCELYNE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bruce on 23 Dec 2023
I’m glad that he came by on your holiday and stayed with us.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bruce on 23 Dec 2023
Thank you very much for coming and having a great time with us.

10/10 Excellent

carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bruce on 24 Nov 2023
Thank you very much for staying with us. Glad you had a great time.

10/10 Excellent

April

Stayed 1 night in Nov 2023
Response from Bruce on 23 Dec 2023
Well, thank you for staying with us so glad that you came and had a good time

2/10 Terrible

Tara

Disliked: Staff & service, property conditions & facilities, room comfort
Bedbugs
Stayed 2 nights in Oct 2023
Response from Bruce on 28 Oct 2023
Hi there thanks for staying with us. We’re sorry that you had a bad experience. This is we found out that those were in that room. We had an exterminator come out that day. And we also refunded the two night stay for you. Thank you!

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy! Friendly!
Stayed 1 night in Oct 2023
Response from Bruce on 16 Oct 2023
We’re certainly glad that you had a great time when you were staying here. We look forward to you coming back down again.

10/10 Excellent

Renee

Stayed 2 nights in Oct 2023
Response from Bruce on 24 Nov 2023
I’m so glad they had a great and awesome time.

8/10 Good

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice, we had a bigger room with a kitchenette. It was clean and the beds were ok for a 2 star hotel. Check in was easy as well
Stayed 1 night in Oct 2023
Response from Bruce on 16 Oct 2023
We’re glad that you had a great and wonderful time. Thank you.

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable. And it was close to Astoria and Long Beach.
Stayed 1 night in Sep 2023
Response from Bruce on 2 Oct 2023
Hi there thanks for staying with us. We’re glad that you had a great and wonderful time.

6/10 Okay

Michael

Stayed 1 night in Sep 2023
Response from Bruce on 16 Oct 2023
Thank you so very much for staying with us. We greatly appreciate your business.

4/10 Poor

MARLEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty cobwebs everywhere, bathroom vent and the heater was filthy not been cleaned in years second day they took our towels and did not replace them and bed not made or nothing done will not be staying in that town at that time of year ever again and definately not this place way over priced just because a car show in town so they gouge the people.
Stayed 2 nights in Sep 2023
Response from Bruce on 15 Sept 2023
Hi there thanks for staying with us. I don’t know how the heater could be that dirty. Since we just installed it last year. I’m sorry that they did not replace your towels. And if you have any personal items left on the bed, we do not make the bed. And looking at the prices for that same weekend and other hotels in the area. We were the less expensive ones out of all of them. Thank you!

6/10 Okay

Kirby

Travelled with group
Disliked: Amenities, property conditions & facilities
Convenient location, room was not the cleanest, was trash still in room from previous guests
Stayed 1 night in Aug 2023
Response from Bruce on 7 Sept 2023
Thank you!

6/10 Okay

Steve

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Bad advertising
Checking was rude, door handle/lock loose, mentioned it, nothing was done, also on line pic shows water view, no such thing at location
Stayed 1 night in Sep 2023
Response from Bruce on 6 Sept 2023
Yes, due to the increase of Covid cases, we check people in outside. And all motels around here have pictures of the water on their website. It would mention in the details if you had a view of the water from your room. And you would’ve paid a lot more money for that room. Thank you very much!

4/10 Poor

Christopher

Stayed 1 night in Aug 2023
Response from Bruce on 1 Sept 2023
We’re so glad they had a great time. We can’t wait to see you until your next visit.

6/10 Okay

JAMES

Travelled with family
Liked: Cleanliness, staff & service
While the room we booked wasn't available, we were looked after just fine. Our room (The 'Wreck') had a full kitchen, we just needed the fridge & microwave. Made good use of the dining room table for some cards. Room was very clean, and did the job. Easy walk down to the Salt Pub for dinner.
Stayed 1 night in Aug 2023
Response from Bruce on 1 Sept 2023
Thank you very much! I’m glad that you had a great time

4/10 Poor

Karen R.

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was the only room available during the R&B festival and the kite festival. The "inn" was a dump - old and patched up. The person at the front desk was not very friendly or very helpful. Would not stay there again - the cost was over $400 for two nights.
Stayed 2 nights in Aug 2023
Response from Bruce on 27 Aug 2023
We’re so sorry that you had a bad experience. We are working on improving the place. Thank you very much!

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed help from the staff to get the TV set up. The young man was there in minutes!
Stayed 1 night in Aug 2023
Response from Bruce on 27 Aug 2023
Oh, thank you very much. I’m so happy that you had a great time.

10/10 Excellent

Sonja

Stayed 1 night in Aug 2023
Response from Bruce on 15 Sept 2023
Well, thanks for staying with us. We appreciate your business. Hopefully we will see you again soon.

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to many sights and attractions. They got the basics covered.
Stayed 1 night in Aug 2023
Response from Bruce on 21 Aug 2023
Thanks so much. I’m glad that you had a great time.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Bruce on 19 Aug 2023
Thank you so very much!

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are quite good as running the Hotel and gave me a much need room on the first floor.
Stayed 2 nights in Aug 2023
Response from Bruce on 17 Aug 2023
We are so happy that you enjoyed yourself. Thank you very much!

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
No AC in August. 2nd floor landing felt like it would cave in. Spider and spider webs in the room. Stained sheets and towels. The name is misleading. Heidi is a man. TV was screen was broken and they brought another unannounced, when the other was doable. They did not ask if I needed it. Felt unsafe there.
Stayed 3 nights in Aug 2023
Response from Bruce on 13 Aug 2023
Right on the page when you make a reservation, it states that we do not have air-conditioning. And yes, you came down and told me that the TV screen was broken. So when the housekeeping went into your room to take care of you, we replaced it. Thank you!

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Available
Stayed 1 night in Aug 2023
Response from Bruce on 13 Aug 2023
Thank you!

8/10 Good

Mary

Liked: Staff & service, property conditions & facilities
I didn't like having to pay over $200.00 for one night. I'll probably find another motel to stst at.
Stayed 1 night in Aug 2023
Response from Bruce on 13 Aug 2023
Thank you!

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bathroom toilet wouldn't flush. Room dingy. Property old and dingy. Manager didn't have key to get in to office, so we had to wait until he went home to get it. Derelict pickup truck parked in font of our room full of old cans and bottles. Noisy at night. Can't recommend
Stayed 1 night in Jul 2023
Response from Bruce on 2 Aug 2023
Well, I’m sorry that the toilet did not flush. We got it fixed immediately after we found out about it. And also I locked my keys in the office. So I had to go get another employees keys to unlock the office. And as far as the other guest, they brought their vehicle in here and parked their vehicle out front. I can’t do much about that. Thank you!

6/10 Okay

Cheryl

Travelled with partner
Disliked: Amenities
We stayed on 2nd floor and thought it would be less noisy, but we could hear the person in the next room talking and then during the night snoring. Convenient location to Port of Ilwaco.
Stayed 2 nights in Jul 2023
Response from Beuce on 25 Jul 2023
Thank you for staying with us.

8/10 Good

Jennifer, Green Bay

Travelled with family
Liked: Cleanliness
The hotel is a bit dated but it was very clean, quiet and the bed was super comfortable. Just what we needed after a long days drive. The only thing I didn’t like was the smoking section was right next to our designated parking spot. We had to inhale cigarette smoke while packing up the car in the morning and all our clothes smelled like cigarettes the rest of the day.
Stayed 1 night in Jul 2023
Response from Bruce on 25 Jul 2023
Thank you for staying with us. We’re glad that you had a great time.

6/10 Okay

Angela

Stayed 1 night in Jul 2023
Response from Bruce on 13 Aug 2023
Hi, thanks for staying with us. We appreciate your business.

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Bruce on 13 Jul 2023
We sure are very happy that you had a great time. Be sure to come see us again soon.

10/10 Excellent

Jedidiah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around
Stayed 1 night in Jul 2023
Response from Bruce on 11 Jul 2023
We are sure very happy that you had a great time down here.

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
We were kept up all night by the people above us so loud the floors creaking no insulation between rooms. If you’re looking for a quiet night sleep, this is not the place.
Stayed 1 night in Jul 2023
Response from Bruce on 7 Jul 2023
Oh hi there I’m so sorry that those people were a little bit too loud during the Fourth of July. And yes, this is an older motel. It was originally built back in 1965. Thank you.

10/10 Excellent

Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Cape Disappointment State Park, and prices are very affordable. The room and the bathroom are fairly large and spacious.
Stayed 1 night in Jul 2023
Response from Bruce on 6 Jul 2023
Well, thanks for so happy that you had a great time.

6/10 Okay

Diana

Travelled with partner
Liked: Staff & service
The space was great. The bed was very comfy. I loved there was a small fan in the unit. Which helped with white noise/sounds.
Stayed 1 night in Jun 2023
Response from Brice on 29 Jun 2023
We are very thankful for your business. We do appreciate you coming to stay with us.

8/10 Good

Lisa

Travelled with group
Liked: Staff & service, property conditions & facilities
Facility not modern or updated but was very clean!
Stayed 1 night in Jun 2023
Response from Bruce on 25 Jun 2023
Thank you Sue Mary much we are certainly happy that you had a great and wonderful time.

6/10 Okay

Kenneth M

reasonable place to stay. no breakfast. no coffee after 9 am. think people living up stairs and noisey after hours.
Stayed 2 nights in Jun 2023
Response from Bruce on 16 Jun 2023
Hi there thanks for staying with us. Yeah it says on the reservation details do not offer breakfast. But there is a coffee maker, microwave, and refrigerator in the room. And there is coffee for the coffee maker in the room. Thank you!

8/10 Good

Bo

Travelled with partner
Liked: Cleanliness, staff & service
Host was super nice, hotel is aged, but for our purpose it was fine, Limited food in area hmmm well 1 so get foods before you arrive or you will have to drive 10-15 miles, parking tight but free. Host makes up for anything with kindness
Stayed 1 night in May 2023
Response from Bruce on 9 Jun 2023
Well, thank you very much. We’re glad that you had a great time.