“The hotel, like most of the hotels in Tagaytay, is facing the crater lake. But the international hotel chain has been a great disappointment to me.
First of all, for the time I found my Deposit box in my room is wrong;
secondly, the hotel is very old, air conditioning noise is very serious will let you hard to sleep for the whole night;
finally, encountered two problems so serious, obviously there are other rooms in the premise, and the reaction I they did not mean to change the room.”
“All the staff were courteous. The room I got at the villa was spacious & very comfortable. Loved the huge pool. The breakfast buffet was excellent but it would be nice to have a couple more dishes to choose.”
“It has potential but some of the areas were not available not because it’s unfinished but they make it open only for private function. (Ei:Mini Japan)
The employees are kind and friendly but the staff at their Amare Restaurant wasn’t so helpful and friendly m. The rooms are nice but some areas are unclean most especially the swimming pool which is so important that they should keep clean. There are too much mosquitoes as well! They need to do something with that. The water in the room has issues……
“Beautiful views. Indoor pool was cool in the middle of summer! Room had small window AC unit. Food was pretty good, inexpensive, and convenient. The staff were accommodating with all our requests. There were several non guests who came just to eat on the outdoor patio and check out the view. They had some private rooms that could be used for events such as their upstairs bar. My only request for improvement would be for them to offer a laundry service for a fee so we dont have to go to the……
“One of the best water park I had been to.
Staff are friemdly, rooms are small but very nice. Breakfast is quite few choices but all of them tastes good
Beach is not yet open yet even without it, we uad so much fun”
"The staff is very nice and helpful.
The hotel make me feel safe, every time go in hotel need to do safety check same as in airport.
The place very convenience, just walking distance can walk to Ikea and mall of asia by footbridge so even raining no need worry about get wet."