「The hotel staff was very friendly the whole time; we really enjoyed our stay. We stayed in one of the condos because it was what was available; the rooms are a bit old and it feels a bit dusty, but we saw some of the villas and it can be seen that they are in much better condition, besides that some accept pets.
The lake is nice, there is a beach area, we were in the kayak that the hotel provided us with (they have several options to tour the lake, some included in the hotel, others at an...
「In our Expedia profile we have requested 1st floor. No 1st floor rooms were available, which is fine until they tell us there is NOT an elevator!! We are senior citizens with health issues, if what is listed on our profile is not available, we should be notified before booking so we can go elsewhere. This is not acceptable Expedia! And, perhaps the hotel should include on their website that they don't have an elevator!」
「With Breakfast everything was out of order and tables were all dirty. Hotel staff was sitting behind front counter talking guest had to go ask for things including the omelettes that were kept in the freezer. When booking a room for 6 guestst they only include 4 wristbands the others you need to purchase. Staff in the waterpark was inconsistent one day my grandson was ok you use the big water slide being a 1/2 to short. The next day it was a no. He can't go down them.」
「My expectations were low, but the room was excellent. Comfortable and seemed to be recently renovated. I would definitely stay here again if in the area.」
「Walking into the motel there was a chemical smell.
Not sure what it was cleaning or disinfecting. Got a room key andwent to the room. Small room no clock and notice the toilet in the bathroom. It was off center kind of turned towards the wall a little. Should have been our first clue. But we needed to get to a wedding. So we left on returning
And taking off our shoes, the carpet was damp. I walked into the bathroom and the toilet was leaking out of the bottom, which the bathroom floor was wet....
「Have been staying there over several years and have seen a decline in quality and decline in staffing. Room was clean but unfortunately smelled like mold. Suspect it came from AC/Heater wall unit. Also noticed a decline in breakfast options and quality. Will consider staying eleswhere next time.」
「Stunning and peaceful property! I also made use of the free access to a kayak and had the most beautiful early morning outing on the lake. Highly recommend!」
「This place is a dump. Been there 3 times in 6 months to fish Mille lacs. All 3 times different staff, pool was always closed all 3 time. 10/2-10/4 stay new mngr told me owners don’t publish pool closed because no one will book.. breakfast sucks, access cards stop working, toilet doesn’t work absolute hellhole」
「We stayed in a king suite. It was very clean, there was a variety of coffee flavors in the room, well stocked with towels/washcloths. The bed was comfortable. There are 3 restaurants to choose from and 2 bars. The casino is always fun.」
「I really wanted to like the room and property as I love the area. But as my friend dropped me off (and thank goodness he didn’t leave right away!) I walked into what I thought was the office. However, there was a sign posted saying the check-in office is at the Pelican Bldg. I’m from out of town so I called the number, spoke to the clerk, explained my situation, and asked how to get to the check-in office. She said, “Well, I don’t know where you are so unsure how to direct you.” Really?!? How...