The kind and friendly atmosphere, the front desk, the dining, and the house keeping staff were remarkable. I have been traveling a lot since the covid pandemic and I tell you from the moment I walked into The Prado Hotel until I checked out after four days and nights, I am still amazed at the professional, respectful and great customer services that were afforded us. Although I did not ask or record names, I am sure that HR will know who were on duty July 20 through the 24, 2025.