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雅加達費爾蒙酒店的評價

5 out of 5
雅加達費爾蒙酒店
Jl. Asia Afrika No.8, Gelora Bung Karno, Jakarta, Jakarta

評價

9.2

卓越

10 分評分,優異;255 則評價中有 182 則" "
8 分評分,不錯;255 則評價中有 54 則" "
6 分評分,一般;255 則評價中有 10 則" "
4 分評分,欠佳;255 則評價中有 4 則" "
2 分評分,很差;255 則評價中有 5 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Ping

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 5 晚
Evelyn Azalia. Guest Experience Fairmont Jakarta 於 2018年8月29日的回應
Dear Ping , Thank you for your kind rating about Fairmont Jakarta. we truly appreciate it and look forward to welcoming you back.

8/10 不錯

Billy (hkg)

讚好:整潔度、職員與服務和住宿狀況
in the heart of the city
this is the first time i go to Jakarta. the traffic is really killing. i highly recommend you asking the hotel to arrange the taxi for you. so you won't have any problem with the taxi driver at the airport. the price is just the same. the hotel is having good restaurant and a very nice 22 th floor bar. even though there is a shopping mall next to the hotel. you can just relax and have many food choice. super market also very near by. the staffs are helpful. the room is well and nice. a very good idea to stay here if you are having business meeting around.
於 2017 年 12 月住了 1 晚
Evelyn Azalia. Guest Experience Fairmont Jakarta 於 2017年12月18日的回應
Dear Guest, Thank you for taking the time to write us a review. We are very happy to hear that you enjoyed our facilities and had a pleasant stay with us. Thank you for all the kind compliments you gave about our Hotel. We are truly grateful that you recommend Fairmont Jakarta. Once again, thank you. We look forward to your next visit.

10/10 優異

WEI KANG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年10月20日的回應
Dear Guest, Thank you for rating Fairmont Jakarta. We hope you had a pleasant stay and we look forward to welcoming you again. Regards, Fairmont Jakarta

8/10 不錯

Andree

讚好:整潔度、職員與服務和住宿狀況
Parfait
於 2024 年 4 月住了 1 晚
Dinda Dinanty 於 2024年5月15日的回應
Dear Andree,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

4/10 欠佳

Wocky (tucson)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything great !
於 2024 年 4 月住了 2 晚
Dinda Dinanty 於 2024年5月15日的回應
Dear Wocky,Thank you for sharing your feedback with us, although we're surprised to see the discrepancy between your comments and the rating provided. We strive to ensure that every aspect of your stay meets or exceeds your expectations, and we regret that we fell short in delivering a five-star experience for you. Your comments are valuable to us as we continuously work to improve our services and enhance the experience for all our guests. If there are specific areas where we can improve, please feel free to share them with us so we can address them accordingly. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay. Thank you for choosing our hotel.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 優異

Jason

於 2024 年 3 月住了 4 晚
Dinda Dinanty 於 2024年5月15日的回應
Dear Jason,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 優異

Vladimir

於 2024 年 3 月住了 1 晚
Dinda Dinanty 於 2024年5月15日的回應
Dear Vladimir,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

2/10 很差

Anna

於 2024 年 2 月住了 2 晚
Dinda Dinanty 於 2024年2月22日的回應
Dear Ms. Anna,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If at all possible, would you mind to share more details about the concern you had.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚
Dinda Dinanty 於 2024年2月22日的回應
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

8/10 不錯

Michael

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Spacious and convenient.
於 2024 年 2 月住了 3 晚
Dinda Dinanty 於 2024年2月22日的回應
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 優異

Savoy

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is my second stay at The Fairmont and fortunately they've mantained their high quality of service. Our room was spacious and in excellent condition. The staff are warm and polite without being intrusive. Breakfast buffet has a vgood choice of local and international dishes. Just a tip tho, be patient at the reception desk. Some guests take a v long time to check-in or out. When they are busy you may wait awhile. Jakarta Fairmont is a luxury hotel in a nice neighborhood. Highly recommended.
於 2023 年 12 月住了 7 晚
Dinda Dinanty 於 2024年2月22日的回應
Dear Savoy,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed your second stay at Fairmont and that we were able to maintain our high standards of service for you. It's wonderful to know that your room was spacious and well-maintained, and that our staff provided warm and polite service throughout your stay.We appreciate your tip regarding the reception desk, and we apologize for any inconvenience caused by wait times during check-in or check-out. Rest assured, we continuously strive to improve our efficiency to ensure a seamless experience for all our guests.We're delighted that you found our breakfast buffet to offer a variety of delicious local and international dishes, and we're glad you enjoyed our luxury hotel's neighborhood in Jakarta.Thank you for highly recommending Fairmont Jakarta. We look forward to welcoming you back for another exceptional stay in the future!Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 優異

james

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Dinda Dinanty 於 2024年2月22日的回應
Dear James,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyAssistant Front Office ManagerFairmont Jakarta

10/10 優異

roland

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Top notch property and staff
於 2023 年 12 月住了 1 晚

10/10 優異

Sun Min

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚

10/10 優異

Sang don

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very kind
於 2023 年 11 月住了 4 晚

10/10 優異

hiroaki

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚

10/10 優異

Michael

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
A quiet and convenient location to many restaurants and two shopping malls…
於 2023 年 11 月住了 4 晚

10/10 優異

Takayuki

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
とてもお気に入りのホテルです。 久々の宿泊ですが、スタッフの対応、食事を含めていつも満足しています。
於 2023 年 10 月住了 5 晚

10/10 優異

Lai Teck

於 2023 年 9 月住了 2 晚

10/10 優異

Rika

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
とても綺麗で落ち着きのあるホテル。 不満な点はありません。大満足です。
於 2023 年 9 月住了 1 晚

10/10 優異

Dr. Mohd Noor Akmal (Banting)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is top notch
於 2023 年 9 月住了 4 晚
Dinda Dinanty 於 2023年9月28日的回應
Dear Dr. Mohd Noor Akmal,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Glenn (Tarzana)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
This is my second time to stay at Fairmont Jakarta and, as usual, I was not disappointed. The rooms are big and drinking water is aplenty. The staff is courteous and polite. The hotel is connected to the Plaza Senayan mall where shops and restaurants are many. Cross the street and Senayan City mall is another place with more shops and restaurants.
於 2023 年 9 月住了 6 晚
Dinda Dinanty 於 2023年9月28日的回應
Dear Glenn,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

6/10 一般

Bima (Jakarta)

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2023 年 8 月住了 1 晚
Dinda Dinanty 於 2023年9月28日的回應
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 很差

Bima (Jakarta)

讚好:住宿狀況
不滿:職員與服務
於 2023 年 7 月住了 1 晚
Dinda F. Dinanty 於 2023年7月12日的回應
Dear Bima,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Michael

商務旅客
Best location - quiet and convenient!
於 2023 年 6 月住了 3 晚
Dinda F. Dinanty 於 2023年7月3日的回應
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Michael

於 2023 年 6 月住了 6 晚
Dinda F. Dinanty 於 2023年7月12日的回應
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

8/10 不錯

Jenny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
Location is very convenient for shopping and restaurants in Plaza Senayan.
於 2023 年 6 月住了 3 晚
Dinda F. Dinanty 於 2023年7月3日的回應
Dear Jenny,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional Business Trip
I wanted to take a moment to express my utmost satisfaction and appreciation for the exceptional experience I had during my recent stay at your hotel. From the moment I walked through the doors, I was greeted with warmth and professionalism, setting the tone for a truly remarkable stay. I had a fantastic stay at Fairmont Jakarta. The staff was friendly, the room was comfortable, and the service was impeccable. I highly recommend it!
於 2023 年 5 月住了 10 晚
Dinda F. Dinanty 於 2023年6月10日的回應
Dear Valued Guest,Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Michael

讚好:職員與服務和住宿狀況
Amazing clean hotel
於 2023 年 5 月住了 6 晚
Dinda F. Dinanty 於 2023年6月10日的回應
Dear Michael,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Huh

於 2023 年 5 月住了 2 晚
Dinda F. Dinanty 於 2023年7月3日的回應
Dear Huh,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Kye

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Situated in a decent location. Nightlife.
於 2023 年 5 月住了 2 晚
Dinda F. Dinanty 於 2023年6月10日的回應
Dear Kye,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

4/10 欠佳

真實旅客

家人同遊
讚好:整潔度
不滿:職員與服務和客房舒適度
Super late check in
This is the second time I stayed in this hotel. And in both times we have to wait until 4pm to get our room. Extra bed was said to be sold out when I check in before 1 pm. And yes, 3 hrs waiting is no joke. If you need to rest early dont choose this hotel. There are plenty other hotels.
於 2023 年 3 月住了 1 晚
Dinda F. Dinanty 於 2023年3月14日的回應
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I have shared your concerns in regards to the timeliness of our room as well as the extra bed availability to related departments for further follow upWe appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Da Hsuan

於 2023 年 2 月住了 1 晚
Dinda F. Dinanty 於 2023年3月8日的回應
Dear Da Hsuan,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

2/10 很差

Aydar

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 2 月住了 3 晚
Dinda F. Dinanty 於 2023年3月8日的回應
Dear Aydar,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Ricky

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Very attentive and friendly staff. Everything was excellent.
於 2023 年 1 月住了 3 晚
Dinda F. Dinanty 於 2023年2月2日的回應
Dear Ricky,Thank you for taking the time to share your splendid feedback in regards to your stay at Fairmont Jakarta.It warms our heart to know that your visit was an enjoyable one and that you were happy with the hospitality we have delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

6/10 一般

Elrando

於 2022 年 12 月住了 1 晚
Dinda F. Dinanty 於 2023年1月9日的回應
Dear Elrando,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

真實旅客

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
Amazing stay. Staff were friendly and helpful, great selection at buffet breakfast
於 2022 年 11 月住了 2 晚
Dinda F. Dinanty 於 2022年11月24日的回應
Dear Valued Guest,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Michael

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
A nice one but kind of old, with a very limited choice for breakfast items…
於 2022 年 11 月住了 3 晚
Dinda F. Dinanty 於 2022年11月24日的回應
Dear Michael,Thank you for taking the time to write your kind evaluation following your stay at Fairmont Jakarta.We appreciate you for sharing your constructive feedback in regards to our Hotel facilities as well as choices for breakfast items. Rest assured that it will be shared to the management and respective departments. We believe that your feedback will be a great source of encouragement for all of our staffs to always strive towards excellence. Nevertheless, we are delighted to learn that you still find your stay to be enjoyable.Once again, thank you for giving us the unique opportunity to see ourselves through your eyes. Hopefully your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Elisa

於 2022 年 10 月住了 1 晚
Dinda F. Dinanty 於 2022年10月21日的回應
Dear Elisa,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Marco

於 2022 年 10 月住了 3 晚

10/10 優異

Yolanda (Kailua-Kona)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful staff, hotel everything superb
於 2022 年 9 月住了 2 晚
Dinda F. Dinanty 於 2022年9月27日的回應
Dear Yolanda,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Matthew

於 2022 年 8 月住了 1 晚

10/10 優異

KEONYOUNG

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚
Dinda F. Dinanty 於 2022年9月27日的回應
Dear KEONYOUNG,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

4/10 欠佳

Maxime-Herve

伴侶同遊
讚好:整潔度
不滿:職員與服務和設施服務
Très décevant qualité prix
於 2022 年 8 月住了 2 晚
Dinda F. Dinanty 於 2022年9月2日的回應
Dear Maxime-Herve,Thank you for taking the time to tell us about your experience at the Fairmont Jakarta. I am sorry that your experience did not meet your expectations especially due to the disappointing value for money on your previous stay. In this opportunity, please allow me to express my sincerest apologies. At Fairmont Jakarta, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate you for sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

Anna

於 2022 年 8 月住了 2 晚
Dinda F. Dinanty 於 2022年9月2日的回應
Dear Anna,Thank you for taking the time to share your experience at Fairmont Jakarta. We are elated to learn that your visit was an enjoyable one.We truly appreciate the trust that you have placed in us, we hope to be of your service again at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

AGNES (Petaling Jaya)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Located in Senayan ideal location for business travelers, the hotel is clean and provides great hospitality.The hotel duty manager Adrian is very helpful and follow through matters.The staffs were very helpful.
 Overall experience was awesome. I'll return to this hotel again during my next business visit knowing that they are efficient and meet my requirements.
於 2022 年 7 月住了 4 晚
Dinda F. Dinanty 於 2022年9月2日的回應
Dear AGNES,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel!Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

JUNKOO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
컨시어즈가 정말 친절해요
於 2022 年 7 月住了 4 晚
Dinda F. Dinanty 於 2022年9月2日的回應
Dear JUNKOO,We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel especially due to the service our concierge team has delivered.Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest.Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

JOSE RAMON

讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed an extended stay at the Fairmont very recently to watch our son’s team compete at the ASEAN Football competition. Loved everything about the hotel. The premises were clean, food was excellent in all the outlets including room service and the staff, accommodating. Location was right across one of the stadiums used for the games. Will stay here again should I return to Jakarta.
於 2022 年 6 月住了 6 晚
Dinda F. Dinanty 於 2022年9月2日的回應
Dear JOSE RAMON,Thank you for taking the time to share your splendid feedback in regard to your stay at Fairmont Jakarta.It warms our hearts to know that your visit was an enjoyable one and that you were happy with the hospitality we delivered.Once again, thank you for placing your confidence in us. Hopefully, your next visit is just around the corner, see you again!Sincerely,Dinda F. DinantyGuest Experience and Loyalty Manager Fairmont Jakarta

10/10 優異

muhammad

於 2022 年 6 月住了 1 晚