Shangri-La Hotels and Resorts Java Hotels

Hotel Indonesia Kempinski Jakarta

6/10 Okay

"I paid for a Bundaran HI view, but they initially placed me on Level 1 with a view of only trees. It was only after I complained at the reception that they transferred me to Level 7 the following day. Additionally, although I paid for an extra bed, they did not provide an extra towel, forcing me to ask for one. There was also no shoehorn in the room until I requested that as well. The housekeeping staff should thoroughly check the amenities in the room beforehand for the guest's convenience, rather than making us ask for basic items. This is my first inconvenient experience with Kempinski, following my last visit two years ago. Kempinski has always been my number-one choice, but this stay has left me with a very poor impression. I am deeply disappointed this time."

Yogyakarta Marriott Hotel

10/10 Excellent

"We had a room w lounge access. We loved our stay: amazing staff, excellent food, nice large pool, nice modern rooms. We would come here again anytime. A wonderful hotel"

PARKROYAL Serviced Suites Jakarta

10/10 Excellent

"Had another wonderful stay at Park Royal overall. The service staff, from the doormen to the front desk and call centre team, were courteous and helpful throughout our stay. There are a few areas where the hotel could improve its operational processes: 1. Prior to check-in, we requested an additional bed and two sets of duvets as we were arriving after 10pm with a very sleepy child. While Guest Services confirmed the request, a subsequent email from the Front Desk seemed to suggest otherwise, which was confusing. Upon arrival, the room was not fully prepared, and the additional bed and duvets were only set up after we had entered the room. Unfortunately, this disturbed our child and resulted in a difficult first night. I would have expected while waiting for the room to be ready, the additional request would be part of it. 2. During our stay, requests for additional blankets and duvets took longer than expected to be fulfilled. We understand the hotel may have been busy, but there is room for improvement. 3. This was our third visit, and on each occasion there was a delay in room readiness. Most notably, on this stay, despite arriving well after 10pm, there was still a wait before the room was ready. That said, these issues would not stop us from returning. Park Royal remains one of the better family-friendly hotels we have stayed at, and we hope this feedback helps make an already good experience even better."

Four Points by Sheraton Surabaya, Tunjungan Plaza

8/10 Good

"The room was clean, modern and a good size. The room was quiet, which is not the case everywhere in the city. The hotel is adjacent a modern mall (you do have to exit the hotel but the mall entrance is very close) with many dining options and the hotel room service is good (although they did call 3 times within 5 minutes to re-confirm my order consisting of 2 items and then called 30 minutes later insisting I give feedback on the service and meal - this was rather annoying especially since I was trying to sleep before a midnight pickup for a tour). I asked about an airport drop-off and the hotel car services are outrageously expensive but there are cabs on standby at the entrance 24/7."

Mandarin Oriental, Jakarta

10/10 Excellent

"Friendly staff, very helpful and kind. Always smiling and accommodating. Will try their best to speak to you despite some language barrier . Breakfast was fantastic with an array of local and international cuisine. Club lounge was adequate but was better at other MOs. Overall great hotel with fantastic location."

Anara Airport Hotel

10/10 Excellent

"The Anara Airport Hotel was everything I was looking for during a long layover in Jakarta. Clean, quiet, comfortable, air conditioned, and immediately ready for occupancy after a long series of international flights. The staff were efficient and the location was easy to find and walk to from the international arrivals area."

The Ritz-Carlton Jakarta, Mega Kuningan

10/10 Excellent

"Room were spacious.. Breakfast was great, so many choices. Even the staff offered us fresh made juices. Staff were friendly and helpful We came before check in and our room wasn't ready, so they told us to wait at level 26 at the club lounge. And they served us drinks and afternoon snacks, so delightful"

Pan Pacific Jakarta

10/10 Excellent

"Great location. Amazing breakfast and views. Cool pool at the 71st floor and great rooms. The staff are incredibly friendly and helpful."

FM7 Resort Hotel Jakarta

10/10 Excellent

"Room was clean and cool. The pool was a good relaxing area. The food was good. Tried the durian fruit, it was something… Lulu coffee was great!"

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Our top choices for Java Shangri-La Hotels and Resorts

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Top Java Hotel Reviews

Hotel Indonesia Kempinski Jakarta

Yogyakarta Marriott Hotel

PARKROYAL Serviced Suites Jakarta

Four Points by Sheraton Surabaya, Tunjungan Plaza

Mandarin Oriental, Jakarta

Anara Airport Hotel

The Ritz-Carlton Jakarta, Mega Kuningan

Pan Pacific Jakarta

FM7 Resort Hotel Jakarta

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Shangri-La Hotels and Resorts Java hotels

Change your mind

Treat yourself

Be picky

Check prices for these dates

Our top choices for Java Shangri-La Hotels and Resorts

Shangri-La Jakarta

Shangri-La Surabaya

Top Java Hotel Reviews

Hotel Indonesia Kempinski Jakarta

Explore a world of travel with Expedia