室內泳池;躺椅

華盛頓法庭大樓溫德姆貝蒙特酒店的評價

2.5 out of 5
華盛頓法庭大樓溫德姆貝蒙特酒店
11431 Allen Road NW, I-71 at US Exit 65, Jeffersonville, OH

評價

7.2

不錯

10 分評分,優異;872 則評價中有 210 則" "
8 分評分,不錯;872 則評價中有 311 則" "
6 分評分,一般;872 則評價中有 171 則" "
4 分評分,欠佳;872 則評價中有 116 則" "
2 分評分,很差;872 則評價中有 64 則" "

7.2/10 

整潔度

8.2/10 

職員與服務

7.0/10 

設施服務

6.8/10 

住宿狀況

6.8/10 

環保程度

評價

6/10 一般

Rick

不滿:整潔度和客房舒適度
General Manager 於 2015年7月26日的回應
Thank you for choosing to stay at the Baymont Inn & Suites Washington Court House. We are happy that you enjoyed your overall stay with us. Thank you for sharing your feedaback with fellow online reviewers. We hope to welcome you back soon! Kristin R. General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

Steve

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
The room we were given had a very bad odour in the room to point i requested a new room. The new room they gave me was smaller and no king bed that I paid for. The new room smells better but still smells like it was a smoking room they converted into a non smoking Over all room needs updating, would not recommend this hotel at all
於 2024 年 5 月住了 1 晚

4/10 欠佳

David

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Lots of plumbing issues. There were several rooms that were not cleaned prior to us arriving.
於 2024 年 5 月住了 1 晚

10/10 優異

Terry

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds were very comfortable and a nice breakfast included. Just stayed 1 night.
於 2024 年 4 月住了 1 晚

4/10 欠佳

David

家人同遊
讚好:整潔度
不滿:職員與服務
Check in was easy. The toilet handle wasn’t connected to anything so it would not flush. Tried to call the front desk but the telephone didn’t have a cord. Had to call them twice to get them to call management to find out how to fix the toilet. They did resolve the issue; it broke again before we left.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Victoria

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
Everything here was cheaply done, including the in-room coffee. The room and bathroom appeared to need a thorough deep cleaning. I will not book again.
於 2024 年 4 月住了 1 晚

2/10 很差

Casey

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 16 晚

8/10 不錯

Aaron

讚好:整潔度、職員與服務和住宿狀況
Easy Check in, rooms were clean and hotel was surprisingly quiet with construction going on downstairs.
於 2024 年 4 月住了 2 晚

6/10 一般

Ricky (Athens)

伴侶同遊, 商務旅客
不滿:整潔度、設施服務和住宿狀況
Renovation is taking place. Hot breakfast not being served. Continental instead. Commode was plugged and we had to move to another room. Stayed in Vaymont before in several locations. This one is very disappointing.
於 2024 年 4 月住了 1 晚

10/10 優異

william

讚好:整潔度、職員與服務、設施服務和住宿狀況
There some repairs that should be done in bathroom and make sure facial tissues are in rooms also. Other than that the facility is great.
於 2024 年 4 月住了 1 晚

2/10 很差

Beverly

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
The property is under construction & we should have been warned that the pool is closed, no hot breakfast, a coating of drywall dust everywhere & unpleasant front desk staff. Quite unpleasant!
於 2024 年 4 月住了 1 晚

8/10 不錯

Aaron

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

2/10 很差

Grace (Royse City)

不滿:職員與服務、設施服務和住宿狀況
Very old and weathered. Should not be listed as good on your app. My tub would not drain, water had a constant drip, when I left for our funeral I asked the front desk to fix these issues, when I retired after dark it was not done. Caulking is coming off, dirty looking, carpet is very worn. Will not stay or recommended to anyone. Not with the cost.
於 2024 年 3 月住了 2 晚

6/10 一般

Wendy

讚好:職員與服務
於 2024 年 3 月住了 2 晚

10/10 優異

Katlyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Earl

家人同遊
Room wasn’t clean. Place is a bit run down.
於 2024 年 3 月住了 2 晚
Manager 於 2024年3月19日的回應
Hello Earl, We appreciate your feedback and will make sure to address these concerns promptly. Your satisfaction is important to us, thank you for bringing this to our attention.

8/10 不錯

KATHY

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Exterior access to our room is not as desirable as interior access.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日的回應
Hello KATHY,We appreciate your feedback on the room access and will share your thoughts with our team for future improvements. Guest satisfaction is our top priority, and we strive to enhance all aspects of our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

6/10 一般

Suzanne

家人同遊
Good location being close to the interstate, shopping and some restaurants.. The hotel is older and shows wear and tear, however our room was clean and comfortable. The older heating/cooling unit was noisy, but it covered the racket from children and loud adults in the hallways. The outside of the hotel is in need of a cleanup, and on first look, it looked sketchy. Curtains at the window torn and falling, old rusty, wrecked cars in lot, smell of marijuana in the hallways. The staff was pleasant, the pool area looked clean and the water was crystal clear. All in all - it was find for a nights rest after travel.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日的回應
Hello Suzanne, Thank you for sharing your experience with us. We're glad to hear you found your room clean and comfortable and enjoyed our convenient location. We appreciate your feedback on areas for improvement and will share your comments with our team. If you have any further concerns, we recommend reaching out to our management directly for assistance.

10/10 優異

Jalen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日的回應
Hello Jalen,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon!

10/10 優異

lisa

讚好:職員與服務
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日的回應
Hello lisa,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 欠佳

Travis

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
Last resort
Room was not clean. Socks were turned dark brown after a few walk through’s. I think the cleaning ladies try but need some experienced management to properly train them. A mop would do it. Beds had some random hairs and eyelashes under covers and pillows. Bedding did not look to be changed recently. No bed bugs so that was a plus!!
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月15日的回應
Hello Travis, Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced during your stay. Our housekeeping team takes pride in providing clean and comfortable accommodations, so we appreciate your feedback. We have shared your comments with our management for further review and training opportunities. We hope you consider staying with us again in the future.

10/10 優異

Timothy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I found the staff was extremely friendly and the accommodation had a nostalgic feel which added to the overall comfort of my stay.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月13日的回應
Hello Timothy,Thank you for your kind words about our friendly staff and the nostalgic atmosphere of our accommodation. We're delighted to hear that you found your stay comfortable. We always strive to provide a positive experience for our guests.

10/10 優異

Elizabeth

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Employees were vary helpful. The room was clean, and the location was quiet.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月13日的回應
Hello Elizabeth,Thank you for your kind feedback regarding our helpful employees, clean rooms, and quiet location. We strive to provide extraordinary service and ensure a comfortable stay for all our guests. We appreciate your positive review and hope to welcome you back in the future.

10/10 優異

John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place to stay while traveling. I have no complaints. Nice folks.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月3日的回應
Hello John,Thank you for choosing our hotel during your travels! We're glad to hear that you had a pleasant stay with us and that you found our staff to be friendly. We strive to provide a positive experience for all our guests and we hope to welcome you back in the future. Safe travels!

10/10 優異

Sandy

家人同遊
讚好:整潔度、設施服務和住宿狀況
Quite nice get away everyone is so nice
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日的回應
Hello Sandy,Thank you for sharing your positive experience with us! Providing excellent service is our top priority, and we're glad to hear that our team made your stay enjoyable. We appreciate your feedback and hope to welcome you back in the future for another great getaway.

8/10 不錯

Carina

讚好:整潔度、職員與服務和客房舒適度
Could be better, could be much worse
The bathroom was the only not great part. Leaking everything, and the tub didn't seal, so no baths were had. Other than that, the bed was comfortable, the staff were great, and the room was clean.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月20日的回應
Hello Carina,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our bed comfortable, our staff great, and the room clean. We apologize for any inconvenience you experienced with the bathroom. It's important to us that our guests have a pleasant stay, and we will definitely address this matter. We hope to have the opportunity to welcome you back in the future for an even better experience.

8/10 不錯

Joseph

讚好:職員與服務
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月12日的回應
Hello Joseph,Thank you for choosing our hotel for your stay. We appreciate your rating and we hope you had a pleasant experience. If you have any additional feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

4/10 欠佳

Michelle Lee (New Castle)

親子同遊
不滿:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月28日的回應
Hello Michelle Lee,We apologize for any inconveniences you experienced during your stay with us. We value our guests' feedback and would appreciate it if you could reach out to us directly so we can address any concerns you may have had. We strive to provide an exceptional experience for all our guests and would love the opportunity to make it right.

10/10 優異

Teresa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月24日的回應
Hello Teresa,Thank you for choosing to stay at our hotel. We are delighted to hear that you had such a wonderful experience during your stay. We strive to provide exceptional service and a comfortable environment for all of our guests. If you have any further feedback or if there's anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

10/10 優異

Kim

讚好:設施服務
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月23日的回應
Hello Kim,We're delighted to hear that you had a wonderful stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon for another fantastic experience.

8/10 不錯

Terry

讚好:職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月19日的回應
Hello Terry,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to hear that you had a positive experience with us. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 優異

Elaine

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月19日的回應
Hello Elaine,We are thrilled to hear that you had an excellent experience at our hotel! We appreciate you choosing to stay with us and hope to welcome you back in the future for another outstanding stay.

10/10 優異

joseph

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice suite rooms
The suite we stayed in was very nice.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月12日的回應
Hello joseph,We're delighted to hear that you found our suite to be very nice! It's always a pleasure to know that our accommodations met your expectations. We hope to have the pleasure of hosting you again soon.

10/10 優異

Preston

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
The lady at the front desk checked me in was extremely nice helpful and informative
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月9日的回應
Hello Preston,Thank you so much for your kind words regarding our front desk staff! We truly appreciate your feedback and are delighted to hear that you found their service to be exceptional. Our team always strives to provide a friendly and informative experience for our guests. We hope to have the pleasure of welcoming you back in the future.

2/10 很差

Charlie

伴侶同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Staff was friendly but the room was not clean. The tub had green soap and hair on it from the previous guest and hard water stains all over. There was a used towel hanging on the door. The floors were dirty and sticky. There was black hair all over the white bedsheets. The air vents were filled with lint and was causing the room to smell. It was extremely unfortunate for spending over $100. I could not get a good nights sleep in the hotel.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月30日的回應
Hello Charlie, Thank you for bringing these cleanliness concerns to our attention. We apologize for any inconvenience you experienced. We strive to maintain high standards of cleanliness and will address the issues you mentioned to ensure they are not repeated. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

8/10 不錯

Bernard

讚好:職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日的回應
Hello Bernard,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

2/10 很差

Brian

讚好:職員與服務
不滿:整潔度和住宿狀況
Room had some trash left behind in the corner and under the desk. Bathroom was full of Hair that was not cleaned up and the Tub was filthy. I will not stay at this establishment again.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日的回應
Hello Brian, Thank you for sharing your feedback regarding the cleanliness of your room. We sincerely apologize for any inconvenience you experienced during your stay. We strive to provide a clean and comfortable environment for all our guests, and we appreciate you bringing this matter to our attention. We will address your concerns with our housekeeping team to ensure this does not happen again in the future.

8/10 不錯

Denis

讚好:職員與服務
Good old place,
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月15日的回應
Hello Denis, Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear you enjoyed your time here. If you have any further comments or suggestions, feel free to reach out to our management team. We hope to welcome you back in the future for another memorable experience.

4/10 欠佳

Dirk

不滿:整潔度和住宿狀況
The sheets didn't fit the king size bed, ceiling discolored and needing repairs, furniture very used, security was poor (none of the entrance doors had locks), bath fixtures worn out, sink plumbed backwards. Should I go on?
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月14日的回應
Hello Dirk, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We value your comments and take them seriously. We encourage guests to contact management directly with any concerns so we can address them promptly. Thank you for bringing these issues to our attention.

8/10 不錯

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Check in was fast and friendly. Beds were not queen size - more like full sized. Shower was decent but got a couple of cold water minutes, but got through it. All and all, it was a good experience for the money
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月14日的回應
Hello Michael, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the check-in process and friendly staff. We apologize for any inconvenience caused by the bed size and the temporary cold water issue. We value your opinion and hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 優異

Lewis

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月2日的回應
Hello Lewis,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back in the future.

6/10 一般

Bassam

讚好:職員與服務、設施服務和住宿狀況
Everything was okay, some light sockets didn't work. Bathroom shower wall not too clean and hairs on the bathroom floor from previous guests. Other than that its good
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月8日的回應
Hello Bassam,Thank you for staying with us and for sharing your feedback. We appreciate your kind words and apologize for the inconvenience you encountered with the light sockets and bathroom cleanliness. Your comments have been noted and will be shared with our team to improve our service. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 優異

Debra

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hot breakfast was very good.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月31日的回應
Hello Debra,Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. It is our ever-present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 一般

David

讚好:職員與服務
Close to the interstate so heard traffic all night. Do not rely on the breakfast which is uninspired. Was a place to sleep overnight for 2 day travel. Personnel, both checking and out, are exceptional.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月29日的回應
Hello David,Thank you for choosing to stay with us and for taking the time to share your feedback. We apologize for any inconvenience caused by the traffic noise. We strive to provide a comfortable stay for all our guests and regret that the breakfast did not meet your expectations. We appreciate your kind words regarding our exceptional staff during check-in and check-out. We hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 一般

David

讚好:職員與服務和客房舒適度
Baymont in Jeffersonville, Ohio
The suite we got was nice once upon a time. Seems outdated and needs some new lamps, caulk around the Jacuzzi, a shower curtain because the one seemed to have a stain on it,. appeared to be blood but I don't know for sure, our sheet and pillow cases had stains, burn holes in the comforter even though it's a non smoking room, as well as burn marks on the Jacuzzi. The bath tub has a patched hole in the side of it. The custom lamp for the room has rust on it too I feel my rating is generous, but these small things needs to be addressed.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月28日的回應
Hello David, Dear guest, thank you for bringing these issues to our attention. We apologize for the inconvenience caused, and we will make sure to address these concerns promptly to ensure a more enjoyable stay for our future guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 不錯

Benjamin

親子同遊
讚好:職員與服務和住宿狀況
Staff was amazing and made the stay absolutely worthwhile. They couldn’t have been any nicer. One of our rooms smelled horrible like cigarette smoke and they were able to address the next day. Rooms are aging but for the price they fit the need. Plenty of food in the area and the pool is great.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月29日的回應
Hello Benjamin,Thank you for your kind words about our amazing staff. We apologize for the inconvenience caused by the unpleasant smell in one of your rooms, but we're glad we could address it. We appreciate your understanding and hope you enjoyed our pool and the nearby dining

10/10 優異

Jonathan (Toney)

讚好:整潔度、職員與服務和住宿狀況
Great convenient place to stay with wonderful staff
於 2023 年 7 月住了 1 晚
Manager 於 2023年10月18日的回應
Hello Jonathan,Thank you for your kind words! We're glad you enjoyed your stay with us and our attentive staff. We hope to welcome you back soon!

2/10 很差

Dione

家人同遊, 親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The 70s retro decor that has 50 years of cigarette smoke and foot traffic is as smelly and sticky as you can imagine. The fries in the drawers were a bit to stale to eat and I was left wondering what delicious burrito was in that taco bell wrapper that was shoved behind lamp shade. Now hungry and wondering what actually happened in room 107..
於 2023 年 10 月住了 4 晚
Manager 於 2023年10月11日的回應
Hello Dione,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our room. We hope you will return so that we can provide you an even superior experience.

2/10 很差

Daniel

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Absolutely disappointing 😞
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月11日的回應
Hello Daniel,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.