Canberra Jerrabomberra Grassland Reserve - Canberra Nature Park Hotels

"Room dated but clean & comfortable. Staff very helpful "

"“Overall, everything was great except the car park, which was a bit tight."

"Stayed in a family room and worth for the price. Highly recommended. "

"This was a a great last minute saviour. Warm in a chilly Canberra. Perfect for what we needed. "

"The property is very clean as guest will love to stay and pay fpr a clean place i love it "

"Family friendly pet friendly was clean "

"Hi, we were travelling with our Samoyed. Stay went very well and Malibu was most welcome."

"We stayed for 10 days as a family of four, and were disappointed by the lack of care and follow-through. Only four towels were provided for the entire stay — no spares, no mid-stay replacement, not even basic instructions for requesting more. For a 10-day booking, that’s simply not acceptable.The listing advertised a high chair, which was one of the reasons we chose this property. However, the policies contradicted that and no child amenities were actually provided. If you’re travelling with children, be aware that there is no family support here despite the misleading description.The dishwasher was another issue — it was switched off when we arrived, then leaked all over the floor when we used it. We cleaned up the mess ourselves and reported it immediately. The host acknowledged the problem and said it would be fixed, but nothing happened. There’s visible damage to the floor near the unit, suggesting this wasn’t a new issue, just one they hoped to avoid dealing with.A final detail worth knowing: the yard is not private. This is a shared property, with a family living upstairs who have open access to the garden area including behind the rear-facing bedroom windows. This was not clearly disclosed in the main description and should be flagged more prominently.Overall, this stay felt like a case of style over substance. The essentials weren’t met, guest comfort was an afterthought, and communication lacked follow-through. We left feeling let down and would not stay again"

"Met my needs to stay in Canberra with a car. Had a kitchenette that was fully used."