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東盧瑟福麥道蘭 Residence Inn 酒店的評價

3 out of 5
東盧瑟福麥道蘭 Residence Inn 酒店
10 Murray Hill Pkwy, East Rutherford, NJ

評價

8.8

優異

10 分評分，優異；823 則評價中有 498 則" "
8 分評分，不錯；823 則評價中有 204 則" "
6 分評分，一般；823 則評價中有 64 則" "
4 分評分，欠佳；823 則評價中有 28 則" "
2 分評分，很差；823 則評價中有 29 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Eric

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Hotel was nice, room was clean, gym could have had more to offer. It was quiet which was nice
於 2024 年 5 月住了 2 晚

10/10 優異

Shannon

讚好：整潔度、職員與服務和住宿狀況
Staff was polite and very helpful.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月20日的回應
Dear Shannon, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Robert Fagan, GM

10/10 優異

Thomas D

讚好：整潔度、職員與服務和住宿狀況
Clean, spacious comfortable bed nice little kitchenette convenient location for MetLife stadium events.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月20日的回應
Dear Thomas D, Thank you for taking the time to write. I'm happy that our accommodations and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Robert Fagan, GM

8/10 不錯

Mag

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn’t like that the elevator was out of service for over 24 hours other than that the experience was good
於 2024 年 3 月住了 2 晚
GM 於 2024年5月15日的回應
Dear Mag, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the elevator being out of service. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Robert Fagan, GM

10/10 優異

Jenna

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked this stay for a week while work was being done at our home locally. It was the best experience we could have asked for. Having our dog and our cat with us, this was a very new experience. The staff was helpful and friendly throughout our stay. When we had to switch rooms (which was our fault due to not booking enough nights), they made it very easy. The studio room with the kitchen and large living space was perfect. The breakfast was sufficient for our needs. We made use of the gym and pool as well, which were nice to have (especially the gym). The Residence Inn provided a real home away from home for our little family.
於 2024 年 4 月住了 7 晚
GM 於 2024年5月12日的回應
Dear Jenna, We're happy to hear from you and glad you enjoyed your stay with us at Residence Inn. We appreciate your family choosing to stay with us during your home renovation. I'm pleased to hear we were well suited for your family's needs. We appreciate your feedback and hope to see you again should you need a home away from home. Best, Robert Fagan, GM

10/10 優異

TaJuanna (Washington)

親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One staff member during the late night shift wasn't as pleasant interacting with. Overall, the stay was great.
於 2024 年 3 月住了 2 晚
GM 於 2024年5月7日的回應
Dear TaJuanna, I am so pleased to hear you had a great stay! I am very sorry for the unpleasant interaction you had with one of our staff. It has been noted and will be shared with our team. Thank you for taking the time to review our hotel, and we hope to see you again soon! Best, Robert Fagan, GM

10/10 優異

Rachid

讚好：職員與服務和住宿狀況
不滿：整潔度
於 2024 年 4 月住了 8 晚

10/10 優異

Danielle

於 2024 年 4 月住了 2 晚

8/10 不錯

Fana

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Breliz

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was nice quick stay. Kids love the pool
於 2024 年 4 月住了 2 晚
GM 於 2024年4月21日的回應
Dear Breliz, On behalf of our entire team, thank you for your kind review. It's wonderful to know your kids loved the pool. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Robert Fagan, GM

10/10 優異

Jonathan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a nice place to stay
於 2024 年 4 月住了 2 晚
GM 於 2024年4月20日的回應
Dear Jonathan, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Robert Fagan, GM

10/10 優異

Crystal

於 2024 年 4 月住了 1 晚

8/10 不錯

Megan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Kelly

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property very clean an people that work here are very nice
於 2024 年 4 月住了 1 晚
GM 於 2024年4月15日的回應
Dear Kelly, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Robert Fagan, GM

10/10 優異

Dana

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property! Comfy beds and great front desk service.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日的回應
Dear Dana, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service, awesome beds, and great amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Robert Fagan, GM

6/10 一般

Lisandro

家人同遊
讚好：職員與服務
不滿：住宿狀況
Property was ok. A bit overpriced for the amenities that was offered. Table in the room had main "pillar" unsecure to the floor and the table and almost fell on my foot. No coffee in the room to prepare for yourself.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月12日的回應
Dear Lisandro, Thank you for choosing to stay at our Residence Inn. Although we are sorry to hear that you didn't find us a good value, we appreciate you taking the time to share your feedback with us. We value the opinions of our guests, both positive and negative, as they help us to improve our service. Once again, thank you for sharing your review with us. Sincerely, Robert Fagan, GM

10/10 優異

Emily

於 2024 年 3 月住了 2 晚
GM 於 2024年5月16日的回應
Dear Emily, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Robert Fagan, GM

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Stay was satisfactory, but there were ants in my room (310) and the fridge sounds like its about to break and is loud at times.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月12日的回應
Dear Michael, While it is nice to see that you were satisfied overall. I am sorry we didn't provide the level of comfort you are accustomed to from a Marriott hotel during this visit. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide a fantastic stay. We hope you will come back for an improved experience on a future trip. Sincerely, Robert Fagan, GM

10/10 優異

Anila

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was good. Maybe more choices for breakfast
於 2024 年 4 月住了 2 晚
GM 於 2024年4月11日的回應
Dear Anila, Thank you for your five-star rating and for being our valued guest. I am thrilled to see that you had a great stay overall, and I appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Robert Fagan, GM

4/10 欠佳

Alexis

親子同遊, 寵物同遊
讚好：整潔度
不滿：住宿狀況
Room was noisy
於 2024 年 3 月住了 3 晚
GM 於 2024年4月8日的回應
Dear Alexis, I'm sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Robert Fagan, GM

10/10 優異

Tiffany

讚好：整潔度、職員與服務和住宿狀況
My family and I enjoyed the hotel
於 2024 年 4 月住了 1 晚
GM 於 2024年4月6日的回應
Dear Tiffany, We appreciate you taking the time to let us know you and your family enjoyed your visit. Thank you for choosing us. Best, Lisa Garner, GM

6/10 一般

Katie

於 2024 年 3 月住了 2 晚
GM 於 2024年4月25日的回應
Dear Katie, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Robert Fagan, GM

10/10 優異

Marissa

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 2 晚
GM 於 2024年4月5日的回應
Dear Marissa, We are delighted that you enjoyed your stay. Thank you for choosing us and for your kind review. Best, Robert Fagan, GM

8/10 不錯

younes (providence)

讚好：整潔度、職員與服務和住宿狀況
Good over all
於 2024 年 2 月住了 1 晚
GM 於 2024年4月1日的回應
Dear younes, I am glad you had a positive overall experience, and thank you for sharing your review. Please visit us again soon! Best, Robert Fagan, GM

10/10 優異

Minerva (Fredericksburg)

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable and clean
於 2024 年 3 月住了 1 晚
GM 於 2024年3月20日的回應
Dear Minerva, We are delighted to hear of the comfort you experienced at our hotel and thank you for your compliments. I'm glad you could take advantage of our clean and comfy rooms. Please visit us again on your next trip to the area. Best, Robert Fagan, GM

10/10 優異

christina

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed here as a family to visit the American Dream Mall. The location and size of the rooms were great. Breakfast could use a change up. Same menu for 2 days then just changed out sausage for bacon on the 3rd day. Would of enjoyed a waffle station for the kids. Bring your own pillows!!! Nice kitchen area to cook at home with dishes just no silverware. Full size fridge/freezer. Nice pool amd hot tub. We would return here again if ever in the area.
於 2024 年 3 月住了 3 晚
GM 於 2024年3月16日的回應
Dear christina, Thank you for sharing your review and recommendation. We're pleased to hear that our spacious rooms and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our associates. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Robert Fagan, GM

6/10 一般

tramiekiya

讚好：職員與服務
It was ok. It could be better.
於 2024 年 3 月住了 3 晚
GM 於 2024年3月12日的回應
Dear tramiekiya, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Robert Fagan, GM

8/10 不錯

Asia

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
Nice hotel. My family and I stay here every time we visit New Jersey.
於 2024 年 3 月住了 3 晚
GM 於 2024年3月11日的回應
Dear Asia, We are grateful that you are a return guest and appreciate the opportunity to welcome you back again! Thank you for your continued support, and we look forward to seeing you soon. Best, Robert Fagan, GM

10/10 優異

julio

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Not sure of the name of young man that checked us in but he was very polite and made my check in smooth and fast.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月10日的回應
Dear julio, I'm glad our service and accommodations helped make for a nice trip. All compliments are appreciated, but it's especially kind of you to recognize the staff who do a great job taking care of all our guests. Should your travels bring you back to the area, I hope we are your first choice for lodging. Best, Robert Fagan, GM

6/10 一般

Vera

It was oo
於 2024 年 2 月住了 2 晚
GM 於 2024年3月1日的回應
Dear Vera, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Robert Fagan, GM

6/10 一般

Darcy

於 2024 年 2 月住了 3 晚
GM 於 2024年3月21日的回應
Dear Darcy, It was our pleasure hosting you, and we appreciate your taking the time to review our hotel. We hope to see you again upon your return to the area. Sincerely, Robert Fagan, GM

10/10 優異

Alexandria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything as pictured. Friendly staff. Quite. Free parking & breakfast is always a plus. Convenient location to main attractions.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月26日的回應
Dear Alexandria, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Robert Fagan, GM

4/10 欠佳

Peter

伴侶同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
I've stayed at dozens of Marriott properties throughout the years and this one, while acceptable, won't be on my list of properties to return to. It's greatest strength is that it's just an 8 minute drive to Medieval Times - from there things just go downhill. There were lots of little things that drove us nuts, from there only being the thinnest of blankets on the bed to the lack of a coffee machine in our suite (despite there being coffee "pads" for us to use.) The room we stayed in was fine and clean, but it also had many loud mechanical noises going on throughout the night. It was as though some sort of furnace was on the other side of a wall constantly coming on every 10 minutes or so. When we arrived (in the middle of February) the room was 75 degrees and it took a while to cool down. Also, the pool - one of the main reasons we stayed at this facility - is only open from 9:00am to 9:00pm. That means that unless you plan on hanging out in a hotel during the day, you're not going to be able to use it. And it's not like there was a life guard on duty, so I have no idea why the pool isn't left open. The heated spa next to the pool was nice, but the door to the pump room was propped open with a paint can and the noise from that room just reminded me of the noise in the bedroom. Booking another night became a nightmare in itself that I don't have the characters to write about... :(
於 2024 年 2 月住了 1 晚
GM 於 2024年2月25日的回應
Dear Peter, While I am pleased to hear that you found our location to be a highlight of your stay, I apologize that you didn't have much else that stood out as a positive. We strive to exceed our guests' expectations and I regret that we fell short. Thank you for taking the time to share this review and for being our valued guest. We hope you will give us another chance in the future as I know we are better than what you experienced. Sincerely, Robert Fagan GM

10/10 優異

Andrea

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

8/10 不錯

Shaun

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
EVEN THE TEENS WERE IMPRESSED!
After staying in Atlantic City for 3 nights, my husband and I brought our 3 teenage grandchildren here for 1 night/2days during their Mid-Winter Recess. They loved the 2 Bedroom Suite w/ sofa bed so much that they wanted to stay another night. Unfortunately, it was too costly for us to extend. The staff were very courteous, the rooms were clean, and the room itself felt like a nice and cozy condo apartment. We just wish they had more usb outlets and better coverage for the sofa bed. The hotel is located in the industrial area of the city which takes away from the beauty of the hotel. But, other than that, it is awesome, and we hope to come again for a longer stay.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月24日的回應
Dear Shaun, Your feedback is welcomed and appreciated. I’m glad to hear your family enjoyed our friendly service and spacious accommodations. Thank you for your time in reviewing your experience, and we hope to host your family again soon. Best, Robert Fagan, GM

10/10 優異

Thea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚

8/10 不錯

LYNN (Mantua)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was great and breakfast was great. Would have liked to have a hair dryer in the room. If I knew there wasn't one provided I would have brough one from home.
GM 於 2024年2月20日的回應
Dear LYNN, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Robert Fagan, GM

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
GM 於 2024年2月22日的回應
Dear Anonymous, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Robert Fagan, GM

10/10 優異

LYNN (Mantua)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just would have liked a hair dryer in the room but other than that was great ! Breakfast was good
於 2024 年 2 月住了 1 晚
GM 於 2024年2月18日的回應
Dear LYNN, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Robert Fagan GM

10/10 優異

Cynthia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Check-in was easy and the staff friendly. Parking was fine but seemed to be limited.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月18日的回應
Dear Cynthina, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Robert Fagan GM

10/10 優異

KEVIN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 7 晚

4/10 欠佳

Zeynel

於 2023 年 9 月住了 1 晚
GM 於 2024年2月8日的回應
Dear Zeynel, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to make it right on your next visit. Sincerely, Robert Fagan, GM

10/10 優異

Wendy (Bayonne)

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location to drive to places to do things and eat .
於 2024 年 1 月住了 4 晚
GM 於 2024年2月4日的回應
Dear Wendy, We are thrilled to hear from you and to learn that our location was great for your trip while visiting our great city. We appreciate your kind review and hope you will think of us again should you return to East Rutherford. Best, Nimmi Kaur GM

6/10 一般

Vonessa

於 2024 年 1 月住了 1 晚
GM 於 2024年1月30日的回應
Dear Vonessa, Thank you for choosing to stay at our hotel; we appreciate your business. We hope to exceed your expectations when you return to the area. Sincerely, Nimmi Kaur, GM

10/10 優異

Markita L.

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the room, plenty of parking, closed to American Dream Mall
於 2024 年 1 月住了 2 晚
GM 於 2024年1月29日的回應
Dear Markita L., We love seeing five stars when our guests leave a review. Thank you so much for choosing our Residence Inn by Marriott and sharing these compliments. Please consider a return visit. Best, Nimmi Kaur, GM

8/10 不錯

Selin

商務旅客
讚好：整潔度、職員與服務和設施服務
Property needs a face lift
於 2024 年 1 月住了 1 晚
GM 於 2024年1月28日的回應
Dear Selin,We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon.Best,Nimmi KaurGeneral Manager

10/10 優異

Amber

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Aya C

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Deslocamento fácil e conveniente para Manhattan
O hotel fica muito bem localizado. Foi muito fácil me locomever para Manhattan. O ponto de ônibus ficava bem pertinho do hotel, uma caminhada de no máximo 5 minutos. O trajeto de ônibus demorava cerca de 15 minutos e o ponto final em Manhattan já dava acesso a uma estação de metrô com muitas opções de linhas. O quarto era bem espaçoso, com 2 ambientes, estava super limpo e bem equipado (cozinha com fogão, geladeira, microondas, máquina de lavar louça, talheres, pratos e copos, além das amenidades de costume, como secador de cabelo, shampoo, condicionador, tábua e ferro de passar roupa, etc.). Os funcionários foram muito simpáticos e prestativos. O café da manhã também era muito bom, com várias opções de comida. O cardápio variava um pouco conforme o dia, o que também foi bom. Por fim, o único aspecto negativo é que tem apenas uma loja de conveniência perto do hotel. O próprio hotel tem uma lojinha no térreo, mas se você precisar fazer compras para jantar, por exemplo, vai precisar sair de carro. No entanto, vi muitos hóspedes pedindo comida por delivery, que foi uma boa opção. Recomendo muito a estadia nesse hotel! Ficou bem mais barato do que a estadia em Manhattan, com mais conforto e espaço, e o deslocamento foi fácil e conveniente.
於 2023 年 12 月住了 8 晚
GM 於 2024年1月9日的回應
Dear Aya C, Thank you for sharing your feedback on your experience. I appreciate your detailed review. Reflections like yours give us areas to improve our guest experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay overall. Thank you for choosing us. Sincerely, Nimmi Kaur, GM

10/10 優異

Mohammed

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good place to stay with kids.
Very good hotel nearby NCY! Bus stop was just 200m away! I just love the location overall. It's quiet too. Kids friendly!
於 2023 年 12 月住了 8 晚
GM 於 2024年1月9日的回應
Dear Mohammed, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We appreciate your review and recommendation and look forward to your return. Best, Nimmi Kaur, GM

10/10 優異

Amin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr saber, ordentliches Früstück. Bushaltestelle 200m vom Hotel. Personal ist freundlich und hilfsbereit. Absolut zu empfehlen. Weiter so!
GM 於 2024年1月9日的回應
Dear Amin,We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip!Best,Nimmi KaurGeneral Manager