Thanks for the 5 star review. We do have staff available to deliver additional towels. You can call or text us if you don't see anyone to speak to in person.

Thanks for the 5 star review. We love dogs, and happy to welcome them. We do ask you let us know of any special needs you have prior to arrival so we can have it ready for you upon arrival.

Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and look forward to welcoming you back again very soon.

Thanks for the 5 star review. We hope your travels bring you back to us again very soon.

Thanks for the detailed review and description of our property. We're glad to hear you enjoyed your stay and we look forward to welcoming you back again very soon.

We're so happy to hear you found us, and hope you're travels bring you back to us again very soon.

Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and look forward to welcoming you back again very soon.

Thanks for the 5 star review. We're so glad to hear you enjoyed your stay and appreciated our staff. We look forward to welcoming you back again very soon.

We're sorry about the mixup to your room code. We do show the correct code was sent to you less than a minute after the wrong one was given.

Thanks for the 5 star review. We're so glad you enjoyed your stay and appreciated our toucheless check in. We hope to see you again very soon.

Thanks for sharing your experience and we're glad to hear you would stay with us again. We're sorry to hear you had issues with your door. We do have someone available 24 hours per day should you need anything.

Thanks for sharing your experiences. The heater in the room has a button that says "sleep". That mode is a 20 minute timer for it to turn off. If you don't push that button, the heater will stay on at all times. The same thing to the heating lamp in the bathroom. We have a light switch for the main lights, but you can also turn on the heating lamp that is on a timer. This is found in many hotels for you to use while you are in the shower. All this is user error and no one else seems to have these issues.

Thanks for the 4 star review. We appreciate it and hope to see you again very soon.

Thanks for sharing your experiences with us. We're sorry to hear you had some issues opening the door. We checked the door and didn't find anything wrong with it, but did loosen it up a bit to make sure it's easier for the next guest. We also would have been happy to have someone assist you or move you to another room had you let us know.

Thanks for your high recommendation. We're glad to hear you also enjoyed Jeremy's. It's one of our favorite restaurants as well. We look forward to welcoming you back again very soon.

Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and the local wineries. We look forward to welcoming you back again very soon.

Thanks for the 5 star review. Hero's pizza is one of our favorites too. We look forward to seeing you again very soon.

We're so happy to hear you enjoyed your stay with us and the cozy fireplace. We hope to see you again very soon.

Thanks for taking the time to review us. We appreciate it and hope to see you again very soon.

Thanks for taking the time to review us. We always strive for 5 star reviews and would love to hear your thoughts on what it would take to get to 5 stars.

Thanks for the 5 star review. We're so happy to hear you enjoyed your stay, and hope to see you again very soon. We were able to correct the WIFI issue later that day. We hope your travels bring you back to us again very soon.

Thanks for sharing your experiences with us. We would have been happy to send someone over to take a look at your futon. It should open right up into a bed. We also have very competitive prices with the area properties.

Thanks for the 4 star review. We appreciate it and look forward to welcoming you back again very soon.

Thanks for the 5 star review. We're so happy to hear you enjoyed your stay and hope to see you again very soon.

Thanks for the 5 star review. We're thrilled to hear you enjoyed your stay and brought your pup. We love eating at Jeremy's as well as Hero's. They are definitely the our favorite restaurants in Julian. We hope to see you again very soon.

Thanks for the wonderful review. We're so happy to hear you continue to stay with us and we hope to see you again very soon.

Thanks for the detailed review. We take great pride in the cleanliness of our property, and quite surprised by your review. Our rates are also extremely fair compared to the area hotels. You came during a holiday weekend, and naturally the rates will be a bit higher than normal. At no point during your stay did you mention anything, or we would have offered to move you to another room or allowed you to cancel your booking. You elected to stay the second night, leaving us with the understanding that you were enjoying your stay. The mattresses are all newer mattresses, and we generally get very positive comments about them as well.

Thanks for the kind words about our staff. We are very fortunate to have them working with us. We hope to see you again very soon.

Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

We're so happy to hear you plan on staying with us again. We do have staff available should you need, but have found most issues can be solved with just a quick call.

Thanks for taking the time to review us. We hope to see you again very soon.

Thanks for the 5 star review. We're so glad to hear you enjoyed your stay with your daughter. The next time you stay, please let us know and we will be sure to give you a non-pet friendly room. We hope to see you again very soon.

We are so excited to hear you enjoyed your stay with us, and the local restaurants. We hope your travels bring you back to us again very soon.

We're sorry to see your review. Our front desk is open until 10pm as stated in Expedia and our website. You arrived after midnight, which was after hours for us.

We're so happy to hear you plan on staying with us again in the future, and you enjoyed your stay. We hope your next visit is even longer so you can truly relax and enjoy all the area has to offer.

Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

Thanks for sharing your experiences with us. Our check in process, as you can see from multiple reviews is extremely simple. We send you a text as soon as the room is ready with check in instructions. This way you are made aware of any early check in possibilities.

Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

Thanks for sharing your experiences with us. We're sorry about the smoke detector. We've since replaced the battery. We are in the process of shopping for new room chairs, and hope to have them soon. We hope your travels bring you back to us again very soon.

Thanks for the 10 star review. We're so happy to hear you enjoyed your stay and hope to see you again very soon.

We're sorry to hear about your experience. We did have quite a bit of rain, and flooding that was out of our control. We hope this doesn't deter you from coming to visit us again very soon.

Thanks for the 4 star review. We're so happy to hear you enjoyed your stay and we hope to see you again very soon.

Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

Thanks for the 4 star review. We appreciate it and hope to see you again very soon..

Thanks for the 5 star review. We appreciate it and hope to see you again very soon.

Thanks for the 5 star review. We appreciate it and look forward to welcoming you back again very soon.

Thanks for the kind words about Missy. We're very fortunate to have her with us. We hope to see you again very soon.

Thanks for the 4 star review. We're glad to hear you enjoyed your stay and we hope to see you again very soon.

Thanks for the 10 star review. We appreciate it and look forward to welcoming you back again very soon.