Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
CHRISTINE
於 2025 年 7 月住了 5 晚
10/10 優異
Susan
2025 年 7 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous property, lots of dining options.
Susan
於 2025 年 7 月住了 7 晚
10/10 優異
Kelly
家人同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service. Beautiful grounds. Access to several beaches.
Kelly
於 2025 年 7 月住了 3 晚
10/10 優異
Howard
家人同遊, 商務旅客
2025 年 7 月 15 日
讚好:整潔度、設施服務和住宿狀況
It was great
Howard
於 2025 年 7 月住了 8 晚
10/10 優異
Sarah
家人同遊
2025 年 7 月 14 日
讚好:整潔度、設施服務和住宿狀況
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience.
The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things.
This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
Sarah
於 2025 年 6 月住了 4 晚
10/10 優異
Joseph A
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel and even better staff!!
Joseph A
於 2025 年 6 月住了 7 晚
10/10 優異
Aggeliki
家人同遊
2025 年 7 月 11 日
讚好:整潔度、設施服務和住宿狀況
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Aggeliki
於 2025 年 6 月住了 7 晚
10/10 優異
Nicole
家人同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
Varied beaches, abundance of activities, excellent service from employees, 5 star quality of the resort. An overall exquisite experience. Would definitely return.
Nicole
於 2025 年 7 月住了 4 晚
10/10 優異
Anastasiya
2025 年 7 月 6 日
Anastasiya
於 2025 年 6 月住了 1 晚
8/10 不錯
Luke
2025 年 7 月 6 日
讚好:整潔度和職員與服務
Luke
於 2025 年 6 月住了 4 晚
10/10 優異
Lifan
2025 年 7 月 4 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great place
Lifan
於 2025 年 6 月住了 1 晚
10/10 優異
Cordelia
家人同遊
2025 年 7 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
Cordelia
於 2025 年 6 月住了 10 晚
10/10 優異
Jordan
2025 年 7 月 1 日
Jordan
於 2025 年 6 月住了 4 晚
8/10 不錯
Stephen
親子同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Beautiful oceanview, great food and services, kid-friendly environment. A wonderful place to stay for family with children.
Stephen
於 2025 年 6 月住了 5 晚
10/10 優異
Natasha
家人同遊
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
My family and I stayed at the Ritz Carlton Turtle Bay for 3 nights. Our only regret was that we didn’t stay longer!
In addition to world class facilities and restaurants, the naturalistic preservation of the Turtle Bay area is something that every person should enjoy! A truly wonderous and restorative experience that the whole family enjoyed!
We thoroughly and highly recommend!
Natasha
於 2025 年 6 月住了 3 晚
10/10 優異
Will
伴侶同遊
2025 年 6 月 30 日
讚好:整潔度、設施服務和住宿狀況
Incredible resort.
Will
於 2025 年 6 月住了 7 晚
8/10 不錯
TIMOTHY (San Pedro)
伴侶同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We like having the option of going to the pool or the beach each day. We also like that there was a restaurant option available all day and through late evening. Some hotels we have gone to don't have options between breakfast and dinner even though they have a nice lobby area that would be perfect.