8/10
When we arrived the key was not in the lock box, but this was quickly rectified and the property manager came within 10 mins after a phone call, so this was not a huge problem… we are all only human!. It was not clear to me how much cleaning we were meant to do at the end. I was pretty sure I had paid to not have to vacuum etc but this was not clear in the email or at the bach itself. I called the property manager to find out. She said we had a late departure due to the key incident, however this was not passed onto us by bookabach. It didn’t really matter as we wanted to leave early to drive back home. We ran out of toilet paper and there was no hair dryer which was annoying and if it had been made obvious I would have brought one from home. On the whole we had a fantastic time, the location was excellent and the outdoor area to the bach was great… sunny and private. Thank you.
Janine v.
Stayed 6 nights in Dec 2023