They charged my card before arrival without notice, when we went to try and fix that so i could put it on a different card, they instead charged the original card a second time bumping me over my limit and incuring charges. While they did apologize, nothing else was offered or resolved. It was a mistake, and could have happened to anyone, but it was still an issue.
There was no elevator, which may have been listed somewhere, but i have a knee injury and it made loading luggage difficult.
We couldnt figure out how to turn down the AC, off was to hot, but on was litterally freezing. We had to bring blankets in from the car.
Our bathroom door didnt close, and the bed had a significant lean to it.
Over all i may stay again, but we would need a first floor room for sure at least. Still reasonable for the price. The hot tub was nice, the parking was easy and the staff was helpful and kind.