Prague KartPlanet Hotels

"Perfect "

"Great location. Friendly, helpful and professional staff. Spacious and clean room. Bed mattresses were a bit too hard. The shower has only a piece of glass to stop the water from spilling out into the bathroom but it’s very small and water gets all over the floor. Not very safe. Overall a positive experience."

"The location is excellent, and the breakfast buffet was good. But they don't provide the self-laundry facility."

"location is quite far out of prague center, about 30-45 minutes on Metro and 45-60 by tram. Check in was slow and staff didn't really seem to know what they were doing. I did try the self check in machine but they didn't work. In the morning using the lift was a disaster, sometimes talking up to 15 minutes to get from room to reception. The place was so busy that when u was leaving I couldn't get out the door! There was a large group who decided to block the door and nobody could get past. I bought late check out. First time I tried to get back into the room the key didn't work. Back down 18 floors on the slowest lift in the world. I went back later just before I was due to checkout and the key didn't work. I stood in a queue, 5 members of staff ignored me.. they walked past, chatted to each other and eventually I had to interrupt. They key eventually was reactivated and after the door journey back up... the key didn't work. AGAIN! I was told it was because it was last checkout time... yes, because the key didn't work! Another return trip on the slowest lift and finally it worked. You could excuse things like this if the price reflects the service. Staff all seemed very young and not well trained or knowledgeable and room was not good value."

"Very close to subway. Good breakfast. Clean and modern room. The only thing that was concerning is the sound isolation is weak. I heard my neighbor from the adjacent room talking, and he heard me, but it is common in most hotels now around the world. I would still recommend this place."

"Most staff was curt. 1 man was friendly. The hotel had no A.C it ceiling. The room was stuffy. The bed was not comfortable at all."

"Located in the business district, it's a 10 minute walk to the metro and a further 8 minutes from the city centre. Large clean apartment with a comfy bed and a good shower. Cooking facilities are basic but usable for a short stay (no washing up liquid or cleaning equipment). The room gets very warm and the only air conditioning option is to leave the balcony door open. Our room overlooked a builders yard who started work at 6am and thus negated the need for the alarm clock. It's not too noisy but noticeable first thing. Would we stay here again... Yes."

"The staff were nice. The hotel is cool and the rooms good. The bathroom floor wasn’t the cleanest and the plumbing is so noisy, and the floors thin and so you could hear people stomping around above you. It is also down a remote road which is very dark so doesn’t feel safe to be walking around solo. "

"Breakfast was great."