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HOSHINOYA Karuizawa

Photo gallery for HOSHINOYA Karuizawa

Primary image
Terrace/patio
Balcony
View from room
Premium bedding, minibar, in-room safe, desk

Overview of HOSHINOYA Karuizawa

HOSHINOYA Karuizawa

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
Hoshino, Karuizawa, Nagano, 389-0194

Explore the area

  • Popular LocationHoshino Onsen Hot Spring9 min walk
  • Popular LocationKaruizawa Church9 min walk
  • Popular LocationKaruizawa Stone Church4 min drive

Choose dates to view prices

About this area

Karuizawa

Located in Karuizawa, HOSHINOYA Karuizawa is in the mountains and on a river. Sezon Museum of Modern Art and Karuizawa Museum of History and Folklore are cultural highlights, and some of the area's attractions include Karuizawa Toy Kingdom and Yukawa Furusato Park. Travelling with kids? Consider Karuizawamachi Botanical Garden and Karuizawa Lake Garden. Spend some time exploring the area's activities, including ski runs, ski lifts and skiing.
Visit our Karuizawa travel guideOpens in a new window
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Map

What's nearby

  • Harnile Terrace - 4 min walk
  • Hoshino Onsen Hot Spring - 9 min walk
  • Karuizawa Church - 9 min walk
  • Karuizawa Wild Bird Sanctuary - 12 min walk
  • Karuizawa Stone Church - 4 min drive

Getting around

  • Karuizawa Station - 11 min drive
  • Tokyo (NRT-Narita Intl.) - 166 min drive

About this property

HOSHINOYA Karuizawa

Family-friendly lodge with full-service spa and free area shuttle
A full-service spa, a restaurant and a bar/lounge are available at this lodge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and 24-hour room service. Limited housekeeping is available.
HOSHINOYA Karuizawa offers 77 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a limited basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
星のやスパ has 4 treatment rooms. Services include hot stone massages and massages. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

The spa is open daily.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: JPY 3500 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Fridge
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Hot springs/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Heated floors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Karuizawa
Karuizawa
Family-friendly
Family-friendly
Lodge
Lodge
Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned
5 star
5 star

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3500 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property

Property is also known as

HOSHINOYA Karuizawa Lodge
HOSHINOYA Lodge
HOSHINOYA
Hoshinoya Karuizawa Hotel Karuizawa-Machi
HOSHINOYA Karuizawa Lodge
HOSHINOYA Karuizawa Karuizawa
HOSHINOYA Karuizawa Lodge Karuizawa

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 69 out of 99 reviews
5 - Excellent 70%
Rating 4 - Good. 20 out of 99 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 99 reviews
3 - Okay 7%
Rating 2 - Poor. 2 out of 99 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 99 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.5/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a beautiful secluded mountain view room with overhanging trees offering the perfect amount of privacy for our patio. Our room exuded such a calm & peaceful vibe & feel of a zen garden from the faint smell of calming incense
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, beautiful and stunning hotel. A truly magical place.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with excellent food. The room is clean and with good view.
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and obliging staff, beautiful scenery and comfortable rooms
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort in the most beautiful surroundings. Everything here is perfection. We had a truly special time.
Stayed 2 nights in Oct 2019

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

5/5 Excellent

Stayed 4 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019