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"Language can be a bit of a problem but the hotel and spa are really great. The spa is clean, the sauna rooms in the spa area are great. The hotel has upper floors that include time in the private hot tub if you are not ready for the public hot tubs yet. Views of the harbor are really nice."

"Beautiful hotel. Lovely staff. Wonderful onsen experience."

"Amazing location with sea view like we were in Hawaii Breakfast buffet variety was abundant Friendly helpful staff The hot bath and venue decor are dated, a facelift will raise the standard up a few notches "

"Amazing in room and private onsen baths. Hotel was beside the river. Charming."

"Very nice hotel, the rooms could be a bit nicer. I'd be weary staying here in the very hot months because the room didn't cool down much with the fan. Overall good spot."

"It's an amazing hotel.staff were wonderful"

"We had a short stay here, so staff quietly did their job, we didn’t need the room cleaned"

"Onsen in room is a game changer. We were already 18 days into our vacation and our legs appreciated being pampered."

"Old hotel, spacious rooms but not that clean."